The problem I'm having is as the title says. When I add a video it's possible to play it in full screen view, but the option disappears when I upload a captions file.
Am I missing something or does anyone have a workaround please?
Hi British RedCross,
Sorry for the trouble. I'm seeing the same thing on my tests, and I can understand how that would create a problem for your learners. I'll share this with my team, and we'll keep you posted if we make changes that will help!
Hello British RedCross,
I'm happy to let you know we released a new update for Rise 360! This update fixes the issue you encountered where the video controls expand beyond the container's width for labeled graphic videos. There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported.
That's excellent news. Thank you for fixing this.
You're welcome, British RedCross! Enjoy the rest of your day. 😀
