Forum Discussion

EricSantos's avatar
EricSantos
Staff
1 month ago

Hi jkshenk​,

Thanks for your questions.

I'd like to learn a little more about the AI animation you're creating in Rise. Are you referring to AI Avatars, or another AI feature?

Also, are the random words or shapes appearing in the final generated video, or only during the generation process? If you're able to share a screenshot or short screen recording, that would also be helpful.

Once I know which feature you're using, I'll be happy to point you in the right direction. And regarding your second question, I'd be glad to help with the current AI video capabilities in Storyline 360 as well.

jkshenk's avatar
jkshenk
Community Member
27 days ago

Hi Eric, Thank you for getting back to me.  Here is the video I am talking about. I designed this video in Rise. Then what I normally do is download it, and  upload it into Storyline. 

  • EricSantos's avatar
    EricSantos
    Staff
    27 days ago

    Hi jkshenk,

    Thanks for sharing the screenshot. That helps a lot.

    I can see the unexpected text you're referring to, and that's not what we'd expect from the generated output.

    We'd like to take a closer look at what happened. Could you share the prompt you used to generate this AI Avatar with us privately through a support case? If you still have access to the original generated video or any additional screenshots, those would be helpful to include as well.

    And to answer your other question, AI Avatars are also available in Storyline 360 through Labs. As long as you have an Articulate 360 AI subscription and Creator access, you can turn on the Storyline AI Avatars Labs feature and start creating avatar videos there.

    Once we have the prompt and any supporting files, our support team can investigate further and keep you updated along the way.

    • jkshenk's avatar
      jkshenk
      Community Member
      27 days ago

      Hi Eric, I already started a case.