Forum Discussion
SandraMatchica
4 years agoCommunity Member
Articulate 360 screen recording issue.
Hi, I am hoping one of you heroes will be MINE in this circumstance! LOL
I published a screen recording of an on-line form we use with Articulate Storyline 2. I upgraded the file from the Storylin...
RenGomez
4 years agoStaff
Hi Sandra,
Thanks for reaching out, and I'm sorry to hear you're running into these issues with your upgraded course! I'd like to connect you with our support engineers to take a closer look and troubleshoot your screen recording.
You should receive an email shortly with an upload link. If you can share the original source file along with the upgraded one, that will allow our support team to dig in and follow up with next steps!
- SandraMatchica4 years agoCommunity Member
I did not get an email with an upload link yet...??