Forum Discussion

GauravTatkar's avatar
GauravTatkar
Community Member
16 days ago

Articulate Rise font issue

Hello,

We are facing text issues for few blocks like flashcard and Text on Image. We use two different fonts for Heading and body text, and we can change blocks font to normal or heading but we cannot change text on image and flashcard, see ref images below.

 

 

  • Hello GauravTatkar,

    Happy to help!

    I did a quick test to verify the behavior you encountered. I had no issues with changing the Paragraph Format of the Text on the image block, and I could switch between formats while retaining the font without any problems. Here's a recording of my test. I also observed the same result when testing on a Flashcard block:

     

    To troubleshoot the behavior, would you mind testing using any of the built-in fonts to see if it is font-specific? If the issue isn't font-specific, please open a case with our support team here so we can check what's happening.