Forum Discussion
OrvinCastanha
2 months agoCommunity Member
Assessment Completion Issue on Android Mobile Device
I have an assessment with 25 questions. The assessment is marked as "completed" on the desktop using our in-house LMS, but it shows as "incomplete" on the mobile device (Redmi Note9 Pro Max - Android...
JoseTansengco
2 months agoStaff
Hello OrvinCastanha,
Thanks for reaching out!
It looks like your course works properly when accessed using a desktop computer. As a troubleshooting step, please test your course by doing the following to isolate if the behavior you're experiencing is LMS-related:
- Upload your course to SCORM Cloud
- Test using both iOS and Android devices that are up-to-date
If you can replicate the behavior in SCORM Cloud, please share a copy of your project file here or in private by opening a support case for testing. We'll delete it when we're done!