Forum Discussion
Attachment Block - Now Available!
Hey Everyone,
You asked for it so we built it - the all new Attachment Block. It makes it super easy to add attachments (PDF, Word, Excel, or any filetype) to your Rise courses.
Check out this v...
Works fine for me in SCORM Cloud, however once the course is loaded in our LMS, we are unable to download the attachment. It's a 122kb word document. I get an error message that says:
File not found
An error occurred during a connection to your server
Check the file name for capitalization or other typing errors.
Check to see if the file was moved, renamed or deleted.
Any assistance would be appreciated.
Hi John. Thanks for those details. If your output works in SCORM Cloud but gives you an error in your LMS, you'll want to check in with the LMS support to see if they can give specific guidance on what is preventing the download.
We're happy to have a closer look, too! If you can share your work with us, upload your SCORM package here to my team. Tell us what LMS you're using, and we'll delete your files when we're done troubleshooting on our end.
