Forum Discussion
Audio not playing in Chrome
I am having issues with getting audio to play on my project in Chrome. I am using Storyline 3.30.19518.0
I know there are issues with auto-play, so it is currently set up where the audio plays wh...
Hi
We are having a similar issue to Johnnie where audio will play and then cut out with the timeline continuing and this is only on Chrome and mobile, has there been any progress on this?
Hi Lewis!
Sorry, you're running into an issue with the audio behavior in Chrome and on mobile! Are you noticing this behavior when your course is located on an LMS or web server? Have you tried testing your course in another environment like Tempshare or SCORM cloud?
Also, which version of Chrome are you using? The latest version is Version 91.0.4472.114 (Official Build).
If you can share your .story file, we're happy to test it to see what might be getting in the way of the audio playing. You can either attach it to this public discussion or upload it privately in a support case.
We managed to fix the issue by renaming the audio file and reimporting it. Bit odd though and it was specific to mobile and Chrome (the version in your reply). Firefox and even IE were fine.
