Forum Discussion
Blank screen after update
Sure I have seen this mentioned in the forum before but I cannot locate it now (the search function is awful).
If I update my content and re-export it to SCORM, after updating the content on my LM...
Hi Ashley.
I have tried to reproduce the issue with a completely new created Rise course but I could not. Everything works fine after updating the Rise content on my LMS.
But the Rise content I created in earlier versions are all making problems even if the content was not changed within Rise - only exported it again. It only happens to user who has already opened the content once before an updated version was released. User who never opened the course before do not have any issues.
I also have tried that I just create a new lesson in my LMS and upload the newest version of an "older" Rise content. Opened it as a user. Updated the course. Opened it again and: Blank Page.
I also have tried to duplicate the Rise content and tried it again. Also with same result: Blank Page.
For me it seems that is not LMS related, as completely new Rise courses ALL work fine.
One of more affected Rise content you can find here:
https://rise.articulate.com/share/85acobTWQ1Inun5vmhqLxfapAyEcxj_W
Thats a really simple one as there is just a single video in it.
