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JeannineSchpke's avatar
JeannineSchpke
Community Member
3 years ago

Bullet points get deconfigured in a Match exercise

Dear all,

Could you please help out with following issue:

Bullet points get deconfigured (not aligned as they should be but next to each other) when using it in a card for a Match exercise.

Is there a trick you can give me

Thanks!

  • Hi Jeannine,

    Would you be willing to share your project file here or in private through a support case so we can take a look at why your bullet points are not aligning as intended? We'll delete your project file as soon as we're done troubleshooting.

  • Hi Joe, 

    Here attached you can find the bug. In the user view, the text just not goes a separate line but keep all paragraph together. Either if I use bullet points or full stop point

    Thanks for checking it

  • in storyline there are two different types of line breaks

     - soft line break = Macintosh (CR)
     - hard line break = Unix (LF)

    do you have used the correct type of line breaks - Unix (LF) ?

    Jürgen

  • Rise - oh that's why i couldn't identify the screenshot :)

    multiline input is on many programms a problem

    which method do you use to enter the multiline text - via the clipboard or by hand?

    Jürgen

  • I would try all 3 possibilities - LF, CR, CR/LF

    a good freeware tool for this is notepad++

    https://notepad-plus-plus.org

    first activate Menu View → Show Symbol → Show All Characters

    you can change the line break char - click at position of "Unix (LF)" 

    copy the text from text editor to the clipboard and then into Rise

    if none of the three options work, then i would open a support ticket
    (with the link to this thread)

    https://articulate.com/support/contact/360-teams

    Jürgen