buttons not working in preview

Hi Daniel,

The issue reported here was specific to objects on the bottom of the slide near the player, and the issue only happens when the slide is previewed separately.

If you're having an issue with the overall preview and all buttons, it sounds like you may be experiencing a different issue.

I'm curious if the issue happens in any course you are working on or just this particular one?

• If you cannot re-create the issue in a new course, I would advise you to import the file into a new one and proceed.
• If it's happening in any/all files, you should conduct a repair of your software.

Leslie, I did discover that if I enable the volume button in the player the dead space is eliminated. I don't get it, but it works.

I have also had this issue come up randomly. Sometimes the buttons do not work when previewing a scene but work when previewing the project.  It's wastes so much time. I create shortcuts to jump to the slides I need to test but it's not a fix just a work around. 

Hello Josh and welcome to E-Learning Heroes. 😊

Thank you for letting us know that you've experienced this issue recently as well. It sounds like you may be seeing something slightly different than has been reported here.

I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

I am also having this issue. I added a Pause button (pause timeline of this slide when user clicks) and a play button (resume timeline when user clicks) to a single slide (my third slide in the project). When I load Preview the slide, neither even register as buttons. When I preview the scene, the buttons in the middle of the first two slides work, but the new slide buttons on the third slide still don't work. In addition to these two slide specific buttons not working, the buttons also do not work on my little nav bar on the bottom (which is part of the slide master). 

I created a new blank story file with simply these two buttons on the slide and it worked as expected in Preview this slide. 

Sylvia,

Lauren was responding to Nora, who recently posted on a forum post you started. Since you started it, you get an automatic email from the system every time there is a new post, unless you unsubscribe.

I'm having this issue today (SL3). I'm using my own PREV/NEXT buttons on my slides, and they do not function when previewing one slide. I have to preview the entire course just to check if the state on one button is being changed properly by my variables. What a big waste of time! It used to just pop up an error message saying it couldn't go to the link, which was perfect. Maybe moving to 360 will solve the issue...

Hi, Fred.

I'm still seeing the pop-up in Storyline 3 when previewing one slide, if the target link is not available:

If you're experiencing something different, are you comfortable sharing your .story file through a support case so we can see what's happening?

Will do, thanks Maria! Working on that now...

*I submitted my file and someone is helping me already! Great service, thank you!!! :)

Hello,

I just came across a curious bug (maybe).

I was having an issue with a button appearing differently between edit and preview mode.

I created a new button and worked backwards from default to the look I was going for. The button and states functioned as expected until I removed the Fill. If there is no fill to the button, it seems to go unresponsive to hovering and I can't click it either. One I put a white fill, in this case, the button functions as desired.

Is this normal and expected behavior?

Erik