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TeresaCatford's avatar
TeresaCatford
Community Member
2 years ago

Can download everyone but the Character Camila - Storyline 360

Hi all,

Anyone else having trouble downloading modern illustrated character, Camila?  I can download all other character assets but the one I need. Of course. :(  Read the documentation. Checked on my end (anything preventing Content 360 asset downloads, VPN, antivirus software, etc.) and contacted support.  No answers. Any ideas? Thanks!

  • Teresa,

    I just tried to download the character and had no problems. Might try a reboot of your computer and give it a try again.

    Hopefully, someone else could provide some insight. 

    Richard

  • Hi Teresa,

    Thanks for reaching out! I understand you are having an issue with downloading the "Camila" character. I see you've opened a support case and are working with Mark. You are in good hands! If you have any questions about the case, please respond within the case via email.