Forum Discussion
Can I change a thumbnail on a video?
Right now it is showing a black screen, is there a way to add a thumbnail image from my video as the cover instead of a black screen?
- DebsChurcherCommunity Member
Just adding my name to the list of people who need this basic functionality, which you would expect from Rise by now ;)
- NickElzy-1c2b87Community Member
Yep, I know Sean. This has been a feature request that was made a long time ago. Really unfortunate that I have to spend time doing a work-around to get an image rather than a black screen. I had this issue today while creating a short course that had seven videos in which I had to export to my video editor and insert an image. That took an extra half an hour or so of my time.
- SeanGainford-09Community Member
Would like to bump this. Very strange this basic function of a thumbnail is not available in Rise.
- SteveChaselingCommunity Member
Just adding my name to the list of people who need this functionality (in Rise):)
- NickElzy-1c2b87Community Member
One more Rise user who very much wants this functionality! I'm also surprised that it's not already available.
My work-around for now (like a couple others above) is that I upload the video to my video editing software and trim the first 1/2 a second and then save as a MP4. However, this is a cumbersome thing to have to do, especially when you have numerous videos in your course. It also causes the video to sometimes start abruptly since the beginning is being trimmed.
- RichWaiteCommunity Member
I don't understand why some of my videos have thumbnails/covers and some don't. They are all created the same way.
Hi Rich, if the video starts from a blank screen and fades into a scene, the workaround solution would be to trim the fade-in from the beginning of the video.
I understand it would be helpful if you could choose the exact thumbnail image for your videos. If we make any changes to this that help, we'll let you know!
- JohnTemples-7a5Community Member
The default rise video provides a beach image, so the capability seems to be there. Why can't user's videos show the thumbnail cover image???
Hi there, John. The default Rise video is showing the first frame of the video before the learner clicks to play. Is the first frame of your video not showing? We can have a look at your video file and see if we can make any recommendations. You can share it with us privately by clicking here if you'd like!
- KathrynRaybo289Community Member
Yes, also agree that this is basic functionality and needed urgently.
- JennyWestonCommunity Member
Agreed!
- WendyMcCallumCommunity Member
We NEED this function in Rise - so much more work to edit each video first and upload. Would save so much time to just be able to upload a thumbnail cover!