Forum Discussion
Cannot Access a disposed Object "StoryPackage" and Parent Container Closed messages
Been working on a story and all of a sudden as I am trying to save my work I'm getting error messages. It won't let me save anywhere. Unsure how to correct this.
I posted a copy of what I have so far on 360 review
https://360.articulate.com/review/content/ff467da7-b6d0-4dbb-ac9a-729fa8415c38/review
Hi Pierrette,
Can you please share error messages, it'll help to understand the issue.
When I try to save I get this message:
[cid:image001.png@01D87665.AD501230]
If I try to continue working I am getting this message:
[cid:image002.png@01D87665.AD501230]
Seems I'm totally stuck with only option is to close but haven't done so yet!
[logo bell]
Pierrette MacLeod
Specialist, Learning & Channel Readiness| Bell Business Markets
T: 902-864-2957 M: 902-456-5913 F: 902-484-5444
To manage your communication preferences for Bell Business Markets: bell.ca/businesspreferences
Corporate Secretary's Office of Bell Business Markets
1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Quebec, H3E 3B3 | bell.ca
Images are not opening on my side. Can you share screen grab here?
Hi, Pierrette.
As Harish mentioned, we're not seeing your images attached here, but it looks like you've replied via email. This doesn't allow attachments to populate in the forums but includes your signature with contact information. You can remove that by clicking 'Edit' beneath your response if needed. Here's a quick Peek 360 video if you need help.
I want to help you troubleshoot what you're experiencing when attempting to save your project. Let me ask you a few questions:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
Can you share the .story file with us through a support case if a repair doesn't solve the issue?
Sorry - I ended up closing out in the application and managed to recover the majority of what I had completed.
Storyline 360 does tend to crash a lot.
I've done the uninstall and install just within the last week.Thanks,
[logo bell]
Pierrette MacLeod
Specialist, Learning & Channel Readiness| Bell Business Markets
T: 902-864-2957 M: 902-456-5913 F: 902-484-5444
To manage your communication preferences for Bell Business Markets: bell.ca/businesspreferences
Corporate Secretary's Office of Bell Business Markets
1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Quebec, H3E 3B3 | bell.ca
