Forum Discussion
Cannot disable swipe
While struggling to find a workaround with a potential bug in Storyline 360 (https://community.articulate.com/discussions/articulate-storyline/next-layer-showing-unexpectedly-on-mobile#reply-547424), I think I have discovered another bug. When I disable the "Swipe Next" and "Swipe Prev" buttons in the Slide Navigation controls, I am still able to swipe while testing on my mobile. If I disable both Swipe and Buttons, I am no longer able to swipe.
I have attached the test storyline file. It was tested in Chrome on:
Samsung A5 using Android version 8.0.0
iPhone 6s iOS 11.4.1 (15G77)
Hello,
Bumping this discussion as my company is experiencing this issue across the board for the 3rd year now. Our learner's are legally required to complete these trainings so this bug is a HUGE issue for us.
I attempted to use Jared fix above, but he attached only the published files, not the content files. Is there any other instruction/examples for this fix?
Thanks!
Hello,
Bumping this discussion also, as I am also experiencing this issue. Does anyone have a work around with disabling the function to swipe next on a quiz on a mobile device?
Thank you
Hi Sophy,
This works for me:
Create a variable that is false as default, on the quizzes, enable the swipe, set the triggers to jump to slide when user swipes if the variable is true.
This blocks the swipe on quizzes, but it does not seem to work when you review a quiz, when in review you can swipe to next slides only it seems.
I like this idea!
I'm stuck though: how do I get a trigger to be swipe only? As in, the trigger is When the user clicks and then when I select the object as Next then the trigger will change to When the user clicks or swipes. I can't find a way though to make it When the user swipes.
... or perhaps I have misunderstood your idea!
Is there a fix for this issue yet? I also a have a course that requires users to verify their knowledge of the content on the slide, which cannot happen when the user is able to swipe through the slide. In this course the menu is restricted and I've removed all swipe functionality from the base layers.
It is particularly aggravating because the restrictions work on content only slides.Hi Nicole,
Have you tried pausing the slide, as this worked for me.
I have attached a screenshot of my Trigger setting. Hope this helps.
I think if you use a true/false variable to prevent the user from jumping to the next slide, this will prevent the swipe issue, too.
I wanted to jump on this tread as well. Personally I use the disable next button until all buttons are visited on a slide. But I'm finding this does not disable the ability to swipe. I see this is still a bug in Storyline. Please continue to work on it.
Hi Articulate staff,
Is there any news in regard to this issue? Besides this issue my e-learning is working fine on mobile so I hope there is good news on this :)
Kind regards,
Ruggero
Hi Ruggero and welcome to E-Learning Heroes. 😊
Thanks for reaching out for an update. The reported issue is still open with our team, so I do not have an update to provide at this time.
Are you experiencing this issue: Swipe next works even when navigation is restricted and there is no swipe trigger on the slide.
This conversation is attached to the report so that we can share updates with you here when they are available.
Just revisiting what was mentioned a long time back, I have the standard Next switched off and have just added my own items with triggers attached to jump between screens ... de facto Next buttons. This gets around the issue, however adds to the development time, and also need to factor in the space on screen that these take up.
Hi, I would like to enable the swipe functionality on the base layer but disable swipe for other layers. When I enabled the swipe functionality, both base layer and other layers could swipe which made sense. However, when I disabled the swipe functionality in properties, the base layer cannot swipe, but the other layers could swipe. Can someone pls advise how I could enable on the base layer but disable the other layers?
Hi, Megan.
Thank you for opening a case with our support engineers! I see you're working with Fannie May, so you're in great hands!
Please reach out through the case if you have additional questions.
Hi Maria,
With regards to Megan's post above, I am also experiencing the same issue and have also raised a case with the support engineers. However, I am trying to resolve this quickly and thought you may have had insight as to what the resolution was? Also for the sake of the community, could this be shared here?
To share again Megan's issue, here is here post: When I enabled the swipe functionality, both base layer and other layers could swipe which made sense. However, when I disabled the swipe functionality in properties, the base layer cannot swipe, but the other layers could swipe).
I hope to hear back soon as this is a major issue in building a new design and although the swipe feature is great, this issue is stopping us being able to publish.
Many thanks,
Ben JonesHello Ben!
I'm happy to chime in! I looked at Megan's case and found that her issue was resolved by updating Storyline to the latest version.
If the issue persists, I encourage you to continue troubleshooting with Lianne in your support case so that we can find a fix. Please let me know if you have any questions!
