Can't delete a trigger

Kind of late to the game, but I discovered a workaround for this problem - 

I inserted a random shape to my slide and assigned the "un-deletable" trigger to refer to the new shape as its object. Then I simply delete the shape and the trigger is deleted along with it!

I ran into this same issue. Instead of recreating the slide, simply select all of the items on your slide, then cut and paste back on the same slide. This will remove all of those undeletable triggers!

That's a pretty cool idea Jeremy - thanks for popping in to share. 

Welcome to E-Learning Heroes as well.

I was running into this same problem and used Barbara Martins solution of creating an extra object to assign the trigger to then deleting the object (in this case a rectangle). Worked like a charm!

Thank you so much for your offer to help. However, I seem to be having trouble attaching the file. Hmmm.

Hi. I realized that I was trying to attach the entire course, which is big. So I extracted the problem slide and it is attached. 

So there are 2 issues: 

1. On the base slide, there is a trigger that cannot be deleted -- it is the one where there is unassigned next to it.  This really is not affecting the slide performance, but it is a puzzle as to why it cannot be deleted.

2. I have the slide set up to show Untitled Layer 2 when the user clicks NEXT and certain conditions are met; or to show Untitled Layer 3 when the user clicks NEXT and certain other conditions are met. No matter what, only Untitled Layer 3 shows up. This issue is the more critical.

Any help is greatly appreciated!

Adena

Hi Adena,

I took a look at  your .story file and  you're right...it is puzzling. I can't seem to delete that trigger either. Odd. If it doesn't interfere with anything then just ignore it. If it bothers you, the only thing I can think of is recreate the slide as it appears to have gotten "stuck."

As for the behaviors of always showing Untitled Layer 3 no matter what the conditions may have something to do with tying those triggers to the Player Next button. That button is typically used for navigation "away" from or to another slide, and not showing/hiding layers within a slide.

I'd suggest creating a new button on the slide and attach those conditional triggers to it. And then turn off the Next/Prev buttons on the player all together. You already have the "continue" button on Untitled Layer 2 which I presume will navigate to the next slide in sequence.

Safe rule: Player navigation buttons for slide-to-slide. Layer navigation use new buttons.

Hope this helps.

Sorry to jump in - I was looking at the file as well. At first, I wasn't able to delete the trigger. However, after changing the trigger to another object (other than the "NEXT" button), I was able to remove it. I'm wondering if this may be due to the other triggers assigned to the "Next" button, but I'm not entirely sure. Was the slide copied at some point?

If you're still unable to delete it, though, Kevin's suggestion of recreating the slide may be a good idea!

I hope you all have a great weekend,

Christine

Dear Kevin and Christine,

Thank you both!! Kevin, definitely appreciate the rule about player vs. layer navigation. 

Christine, I'll try changing the trigger to another object -- but I may just end up recreating.

Again, thank you both for helping me out! Love this support community.

- Adena

I'm having the same issue. I added navigation controls after creating the project, using same process I've used successfully a few times before:

http://www.articulate.com/support/kb_article.php?product=st1&id=3nq6s9jfveap

My "next" button isn't working and, like Adena, I can't delete the triggers either.