Forum Discussion
Color Picker
Hello Everybody,
I'm having an issue with the color picker when using it to fill shapes with colors from an image on the same slide. When I use the color picker and hover over the color I want, i...
Here is a video. You can see sometimes the color takes and sometimes not. This never happened before. Do you how many times I use that color picker during my 8 hour workday? This needs to be fixed right away. Wish I didn't update.
Hi Jordan,
I'm sorry to hear about your experience with the color picker feature.
I'd like to ask a few questions to help isolate the cause.
- Does downgrading to an earlier version of Storyline 360 help restore the functionality?
- Have you tried doing a repair of the installation?
- Does setting the scale value of your monitor to 100% help (right-click on your desktop and click on Display Settings)?
If the issue persists, open a case with our support team here so we can check why the color picket is no longer working properly for you.
