Forum Discussion

EntitFormation's avatar
EntitFormation
Community Member
4 months ago

Download the scorm

HI,

I can't download the scorm.

When I click in the button "Download content" it doesn't work.

Could you help me?

Thanks

rise 360
    • TanyaDeacon's avatar
      TanyaDeacon
      Community Member
      3 hours ago

      Hi, I'm having the same problem, nothing happens when I click Download Content. Does anyone have any suggestions? Thank you. 

  • UlricEdstrm's avatar
    UlricEdstrm
    Community Member
    4 months ago

    No download is happening. Please return with advise or solution.

  • UlricEdstrm's avatar
    UlricEdstrm
    Community Member
    4 months ago

    Same problem. After publishing I receive a mail with a link to where I can download the content. I have tried both Chrome and MS Edge. I can't get it to download.

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    4 months ago

    Hi Entité Formation, 

    Thanks for reaching out! Sorry to hear you've run into this snag.

    • Could you please share what browser you are using? Do you notice this if you try downloading the content on another browser?
    • Is this happening with all courses or a specific one? 
    • When you click on Download Content, do you receive an error message or notification within Rise 360? 

    Looking forward to hearing from you!

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