Forum Discussion
Thanks! That is not exactly the message I get, but I am going to try restarting and also re-installing Storyline.
I also saw a not about the .NET Framework so I am looking into that as well.
Anne,
I had a few issues with my Articulate software and I had to have our IT make some modifications to get everything to either work properly or install updates properly. They always tell me I'm a unique case since I'm the only one in our system that uses it.
We have Sophos security and also an AppLocker. They've had to whitelist Articulate folder with a wildcard so it would run no matter if it was in Articulate\360 or Articulate\360\Studio, etc.
They also had to change my Group Policy to allow it to run in my %OSDRIVE%\USERS\Your username\APPDATA\LOCAL\TEMP\
Mike
- AnneDeFelice-7b6 years agoCommunity Member
Hi Mike,
Thanks!! My organization uses several different security software packages as well. I will continue to consult with them about it. The whitelisting is a good approach—I got some pushback as far as figuring out the error, as IT said they don’t want to have to troubleshoot the Storyline software.
Anne