Forum Discussion
jocampbell-02a5
5 days agoCommunity Member
Error Message using Storyline "Insert" option
Hello Team and Happy New Year! I am having a major issue with Articulate's Storyline 360 64-bit since Tuesday, December 31, 2024. The issue is happening in Storyline wherein the "Insert" option in t...
JudyNollet
5 days agoSuper Hero
There have been other posts recently about similar issues, such as inserting text-to-speech. A common fix mentioned is this: Sign out and then sign in again. From what I've read, that helps.
Be sure you do this from the Articulate 360 app:
If that doesn't help, you could also try the usual steps that the staff would suggest:
- Quit and relaunch Storyline.
- Reinstall Storyline.
If none of that works, contact support: https://access.articulate.com/support/contact
- jocampbell-02a54 days agoCommunity Member
Hello Judy. Thank you so much for your prompt response, as I am glad to say that all is now good and I am back to building again! Thank you, thank you!
- JudyNollet4 days agoSuper Hero
You're welcome! Pay it forward when you can.
Happy new year!