Forum Discussion

stephaniepetrov's avatar
stephaniepetrov
Community Member
4 years ago

Error Message when Triming Video in storyline

Hi,

I have tried to trim my screen cast video in storyline but each time I get a error that says it can't encode my video. I'm not sure why this is happening.

1 Reply

  • Hi, Stephanie.

    Thank you for opening a support case! 

    I see you're working with my teammate Mark, so please reach out through the case if you have additional questions.