Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.
On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.
It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.
So some of the nuggets of wisdom that I've found are :
- Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
- If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
- When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
- You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
- Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
- Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.
I'll post more as I think or find them, but feel free to add to this list!
Does anyone know if SURVEY results are captured in CSOD? And if yes, how to retrieve the results? Thanks!!
Yes, survey question responses are captured in CSOD. However, they must be included in the Results page. And the Results page has to be designated as the criteria for completion. To retrieve the results you use the SCORM 2004 Quiz Data fields. (They are the same in Custom Reports and Reporting 2.0):
Thanks Will. This is very helpful.
I think Will already suggested you may need 1 result page only. I'm pretty sure it will need to be published as Scorm 2004 and there is a report they would have to pull in CSOD in order to see the scores. But I can't say for sure which report - if there is a standard one or if they will have to create a custom report. There is a similar community to this that CSOD hosts for admins, clients.csod.com - and your client should be able to check there on the best way to collect quiz scores from elearning courses.
Thanks for the link Mary!
I clearly missed the append check box when versioning so now my users see both versions. Can I deactivate or remove the prior version without re-versioning again?
You would have entered an start date. On the start date the old version should be inactivated. In the course console on the initial version you should see a "Version End Date" that was configured from the "Start Date" field in versioning.
Do you show both versions active in the catalog? Depending on which dates you selected for Start and Effective, you may and you can edit the old version and inactivate.
Only two Online Course version can be active at the same so if you don't see both versions because one is pending, you could certainly reversion and put the effective date and start date today so that only the new version is available.
For my issue I found an interesting work around. If you start a new version of a course where there are already 2 versions, you will get a pop-up asking you which existing version you wish to retire. Once you've made that selection, you can then cancel out of versioning and *poof* you are down to one active course.
I am experiencing issues with a course - created in Storyline and posted in CSOD - I keep getting hiccups with impartial caches and freezes, etc. Are there specific triggers/animations etc. other typical Storyline functionality that might not play nice with CSOD - would other please share your personal tips of what NOT to use in a course to get the most favorable functionality. THANKS
Are you sure it is only happening when the course is being taken in Cornerstone? In my experience what you are describing is a browser issue, usually because someone is using Internet Explorer to take a course.
Thanks Will - we have had the same thought ourselves - We have tested this on many different browsers, Chrome, Edge, Safari, IE, as well as computer platforms, Macs, PCs - and on numerous LMS's (SABA, Latitude, Learn Upon, WorkDay, SCORM Cloud) We experience the same cacheing issue in the various browsers, but have not received complaints from our other LMS platforms.
The problem is that it happens with regularity on CSOD and for over a year now and caused our very LARGE client to question the compatibility of Storyline and CSOD.
I am convinced it is some functionality included in the course. Thus my question - are there any best practice on functions that might exist that should NOT be used - OR any KNOWN functionality issues.
Since you mentioned caching issues I thought of something - I have seen caching issues after you Modify a course instead of Version a course. But I imagine you are talking about a problem they are seeing even after only publishing the course for the first time in CSOD?
Good idea Will, is there a private way I can share the file with you?
I'm not aware of best practices that have been identified regarding this. Maybe I have just gotten lucky by not including the things that are problematic. Could you post a .story file and/or published zip with an example? We could then upload to our own pilot site and see if we see the same issues. That would rule out that it is something in your client's specific CSOD environment.
Hi all! I am trying to publish a Storyline quiz and upload it to Cornerstone so that it says "complete" on Cornerstone if the user passes, and "in progress" if the user has not passed or is still working. I have tried many publishing variations and nothing seems to work. Any feedback would be greatly appreciated. I am very new to Cornerstone.
Thanks!
Set the report status to LMS as Passed/Incomplete.
Carolyn, can you provide some information regarding CSOD and Storyline 360? Does CSOD allow for question banks and random assessments built into the SCORM package via Storyline? Can it be graded? Passed/Incomplete?
Cornerstones online help shows this: "LMS Reporting - When publishing a course from the authoring tool, many tools provide a choice of “reporting status” to the LMS. For example, Articulate’s tools like Presenter and Storyline provide four options for LMS Reporting, including "Passed/Incomplete," "Passed/Failed," "Completed/Incomplete," and “Completed/Failed.” We have found that options which include the terms "Passed" and "Failed" could introduce completion issues on users' transcripts, so in this instance we recommend the use of the "Completed/Incomplete" option."
What SCORM settings did you use? What is your completion criteria?
Have you tested it in SCORM cloud? If it works there but not in CSOD, then Cornerstone could be the issue. If it doesn't work there, it is the file / way it was published.
If you can post a screenshot of the settings you chose when publishing for LMS, that may help us find the issue.
Hi, I'm a Storyline e-learning developer and have recently moved from Storyline 2 to 360. I work for a large defence company and we use Cornerstone as our internal LMS. We had several courses running on the LMS that were developed in Storyline 2 and I have just updated them to 360. Our team who are updating (I do not have admin access to Cornerstone) say that they are getting the attached error messages when they try to update. Is it going to be possible to simply update or will they have to replace the courses completely? This would cause significant issues with previous student records and testing over several UK sites. Anyone have thoughts?
Are they just trying to replace the course files? If so, that would definitely cause an error. Instead, they need to initiate a new Version of the course and then load the content. Cornerstone fully supports course versioning.
Hello,
I have am having an issue with two Storyline courses published with Scorm 1.2 in Cornerstone. When originally assigned to some users, the course will open in a blank screen and is not working properly. For those users, we delete the courses of their profile and reassign the training to them. The second time around the courses work as they should. Has anyone come across this issue? I am wondering if this is a cornerstone issue or if it is a Scorm 1.2 issue.
I have suffered for many months close to years with courses displaying blank pages or partial page loads. with 1.2, 2004, 3rd ed, etc. Cornerstone, or even other LMS's I don't have an answer for you as we perpetually have to advise our clients to create a work around - like, reassigning the course or refreshing the page. One item of note is that a page with an animation on it tends to hang up the most frequently and the easiest work around is to grab the seek bar and scrub it - and the page tend to complete loading. Where we ran into deadlocks was when we tried to get clean and fancy and delete unnecessary player control elements on a slide, like who needs a seek bar on a main menu page? Especially if there is no audio to play? No seek bar, nothing to clear the error and nothing to allow a learner to progress in a course...so we have started adding them back into the courses and instructing learners that this is a method to address the problem on their own. I know Articulate has been looking into this issue for as many months as I have reported it, but it has been a perpetual and inconsistent error. I hope this give you some insight and you are able to share your experience so that maybe we can find the hidden element or elements that create the perfect storm and cause a course to hang up intermittently.
