Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.
On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.
It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.
So some of the nuggets of wisdom that I've found are :
- Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
- If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
- When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
- You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
- Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
- Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.
I'll post more as I think or find them, but feel free to add to this list!
- SteveFlowersCommunity Member
Hi Chris -
You wouldn't be able to put custom statements directly into Rise. But with some creative Javascript, you could make it work in a Storyline block. Since Storyline is embedded in the same structure, you should have access to the DOM outside of the iFrame to read in the endpoint and employ the same API connection to inject statements in whatever form you want.
- ChrisUndery-aeaCommunity Member
Steve, thanks for getting back to me. Custom Javascript is way above my ability but thanks for the reply. Loved your previous post on how to do it for storyline courses
Your previous (4 years ago) response for anyone else
Are you wanting to track progress or just display the content? If you are just wanting to display the content, here's how you can grab the launch point of the story.html file:
1) Launch the content after registering the LO in Chrome (this can also be done in other browsers but the steps are a little different)
2) When the content launches, select the address bar and hit CTRL-SHIFT-J. This will open developer tools.
3) Click the sources tab in the Developer Tools window.
4) Expand the activityFrame item, then expand the xxxx.csod.com item. Expand the content folder that ends in publications/xxx.
5) Scroll down until you see index_lms_html5.html or index_lms.html (depending on how you published)
6) Right-click the index_xxx.html item and Copy Link Address.
It will look something like this:
https://xxxx.csod.com/content/xxxx/publications/677/index_lms_html5.html
Change the index_lms_html5 or index_lms to story.
https://xxxx.csod.com/content/xxxx/publications/677/story.html
Now you can use the direct link in your iframe and the content should display right on the page. It won't track but it will display.
- KarolineKeyw955Community Member
Hi Everyone,
I know this has been answered but I looked through (admittedly skimmed) through the 34 pages of this discussion and I can see to find a solution.
We have a monthly training in which our users will watch a video followed by a two-question survey. We published this in Storyline 3 in SCORM 2004 v3 and uploaded to Cornerstone. That being said, Cornerstone is not tracking the questions and answers. What settings am I missing from Cornerstone and/or Storyline to make it possible to retrieve the survey data into CSOD's reporting.
We do have SCORM 2004 reporting featured, enabled by GPS.
Thank you! - JohnSayStaff
Hi Karoline,
Is this issue specific to this course? Are you able to track answers from other courses in Cornerstone? Is your course tracked by quiz results? We'd love to look into your course files to see if we can see the cause of the issue. Would you mind opening a support case via http://articulatecase.com? Please share your published ZIP and also your .STORY file as well. Thanks!- KarolineKeyw955Community Member
Hi John,
Thank you for your reply back! This course would be the first of its kind in our Cornerstone portal to track specific results. Up until now, we have published only SCORM 1.2 courses with only the ability to pull the quiz score. Pretty much I'm starting from scratch and I'm sure I'm missing specific settings in CSOD and Storyline in order to publish a SCORM 2004 v2 and pull question and answers into CSOD, however I can't seem to figure out which specific settings I'm missing. Any thoughts here?
Thank you!
- YvonneDoughertyCommunity Member
Hi Karoline,
CSOD recommends the 3rd edition, but I had issues with that. I use the 4th edition. Publish with the setting Complete/Incomplete. On your results slide, make sure you choose Calculate Results for Questions, and make sure that every question you want to report to CSOD is checked. I've found this can be fickle. If you make a change to a question or even visit it, it can uncheck the question. So, I have just gotten in the habit of checking the results slide to make sure everything is still checked just before I publish it. Hope that helps.
- CarieWhiteheadCommunity Member
I am following this to see what others say. My understanding is that Cornerstone doesn't receive / store individual questions/responses. It just gets the complete/incomplete or pass/fail and the quiz score. I would love it if this can work, so am very interested in seeing how this evolves.
Another note, last I checked, Cornerstone recommends SCORM 2004 3rd edition (not 2nd). I don't think that makes much difference, though.
- YvonneDoughertyCommunity Member
- CarieWhiteheadCommunity Member
Thank you! This could be a game changer for us if I was just misinformed. Yay!
- YvonneDoughertyCommunity Member
You're welcome. Good luck!
- BarryHinks-f794Community Member
We've recently been able to get this working and can see question by question reporting We had a course built by a supplier and the data their LMS report showed, we were able to mirror in Cornerstone.
To see the question by question level reporting in Cornerstone, there were 2 things we had to do 1) Use Reporting 2.0 in Cornerstone, which has 12 pre-built SCORM 2004 fields you can use &
2) we raised a request with Cornerstone and they activated/switched something behind the scenes their end to recognise the SCORM 2004 data, which immediately let us see the data in the report (as originally we had the SCORM 2004 columns in the report all showing blank data).- SheviYuval1Community Member
Barry, can you please share which Scrom 2004 addition you used? And what was the name of the question field inside Reporting 2.0? Is it "question 1" and/or "question 2"? I have 2 questions in a result slide and I copied their data (numbers) into variables. Should I look for questions 1 or 2, or will they appear as the variable names? Thanks
Thanks for reaching out, Shevi; I'm happy to jump in! Barry may no longer be subscribed to this discussion, but you can contact them directly through their profile by clicking on their name and selecting Contact Me.
- MaryGutweinCommunity Member
Hello! I'm hoping someone can help me. I am currently using Storyline 360, and am creating a quiz. I would like to report out the incorrect answers learners are choosing in the Quiz Response field in Reporting 2.0. However, when I run the report, the incorrect responses are showing as "Incorrect" in that field, and it doesn't indicate which incorrect answer was chosen. Is there something I need to do in Storyline to make sure the incorrect answers are reported?
- Will_FindlayCommunity Member
Make sure you are including the Quiz Question Description field. That field contains the text of the question.
Here are all the fields I have in a typical SCORM results report:
Quiz Attempt
Quiz Attempt Date (Sort 1)
Quiz Question Description
Quiz Question ID (Sort 2)
Quiz Question Type
Quiz Response
SCO Name
Quiz Score
Training TitleAnd I filter it this way:
“Quiz Question ID” is not empty.
Training Title is [The Training Course in Question]. - KarenByrnesCommunity Member
Hi Mary,
I don't know if you have resolved this already, but if not the below fields work for me:
SCORM 2004 Quiz Data - Quiz question description - this returns the question SCORM 2004 Quiz Data - Quiz response - this returns the users response SCORM 2004 Quiz Data - Quiz response status - this returns Correct or Incorrect response
Hi Mary!
We recommend testing your course in SCORM Cloud so you can determine if the issue is happening only in Cornerstone.
- If you can replicate the issue in SCORM Cloud, you can open a case with our support team here so we can take a closer look at your project file.
- If the issue is happening only in Cornerstone, reach out to the support team of your LMS as they'll be in a better position to address LMS specific issues.
You can create a free SCORM Cloud account here. And this video shows how to use SCORM Cloud with your Articulate content.
- Will_FindlayCommunity Member
Oops, sorry, I see that I didn't answer your question. I'm not sure why your report is showing like that... maybe the choice is actually the word "Incorrect?"
- MaryGutweinCommunity Member
The choice is not "Incorrect" - there's actually text in the question response other than incorrect. I will try SCORM Cloud to see what I get...
- MaryGutweinCommunity Member
I learned something as I was working through this...If you set questions to score by choice instead of by question, Storyline will send over the answer that was chosen and whether it was correct. Solved the issue!