I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward. On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time. It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is. So some of the nuggets of wisdom that I've found are : Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports. If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module. When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly. Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up. I'll post more as I think or find them, but feel free to add to this list!

SCORM Cloud (scorm.com) is a great way to test out if your Articulate courses are working properly. I used this to confirm things that Cornerstone is telling me about whether issues are with my export settings or on their side. It could also be a way to host your files with better functionality and reporting capabilities by bypassing what Cornerstone uses by using their "dispatch" feature. Of course Articulate Online is probably the best way way to track, though I haven't tried their services yet.

SCORM versions with CORNERSTONE Hi all, our LMS administrator found a really helpful tool once CSOD upgraded allowing Storyline and SCORM 2004 compatibility. I believe the source is actually another LMS vendor but the results have been the same for us with CSOD. I've attached both the link and white paper pdf. In summary, they created some fantastic charts that shows the results of all SCORM publish variations. It helped us significantly when one of our training groups wanted to publish in SCORM 2004 in order to report on question level data versus the overall score and completion status we've been getting with SCORM 1.2. The settings we had been using didn't work with 2004 so this tool was invaluable to us. SCORM Publish Settings in Articulate Studio and Storyline Products

I am developing an SL360 course that our largest client needs to launch on Cornerstone. We are experiencing the common "black box" that many have described. Naturally, it's very time sensitive. I have to say that I was both relieved and horrified to find a 24 PAGE thread on Storyline and Cornerstone. YIKES! So, I have been reading through this thread and taking notes for the last 2 hours. I have compiled a list of all the things we need to do to make sure our SL360 course will work on CSOD. Please read through this and let me know if I have either missed something or gotten something wrong. Hopefully, this summary will come in handy for folks who are just beginning the SL3/CSOD journey. Here you go . . . Storyline/Cornerstone Compatibility Settings Storyline settings: · Browser size: Display at user's current browser · Player size: Scale player to fill browser · Do not check "Launch player in new window" · On restart: "When running in LMS, ignore Flash cookie" · Report status to LMS as: Completed/Incomplete · Publish as HTML5 w/ Flash Back-up (Remember, Flash is going away!) · Publish as SCORM 2004 (3rd. Ed) CSOD Settings · In the General tab of the catalog properties page make sure compatibility is turned off. (i.e., change CSOD Compatibility Mode setting to “none”) · Have CSOD turn off the table of contents for SCORM 2004 (i.e., Ask Cornerstone support to set Scorm2004TocMenuset to false.) · When updating a course, if changes are substantive at all, “Inactivate” any old courses and “Create/Publish” new course in CSOD Client's server environment: · Make sure csod.com is on client’s list of trusted sites Thanks in advance for your feedback!

Another helpful tip, at least for me - When publishing, I set my player settings using the Other Tab to Browser Size - Resize browser size to fill screen Player size - Scale Player to fill browser screen Check Launch player in new window Check Display Window with no browser controls Check Allow user to resize browser On my laptop screen, I ALWAYS have to resize the window, and/or fullscreen it as Cornerstone defaults the browser popup size to an odd size that's only about 1/2 the screen width. So at least this way, when I click the Launch button, the resulting browser window will fullscreen automatically.

Hi, I have several answers for you. We've been on Cornerstone for years and I've helped to implement it in various divisions of our org. Chris and Amy - you are correct that you can't delete, but that is good. We've had to find old courses and versions for audit purposes. If you delete the courses, you have nothing to show as to what occurred / was trained to - really important for Compliance courses. Rene - yes. I love it. I've worked with some others, each has their benefits and weak sides. It really depends on what your primary need is. I recommend getting a demo from each of your top runners. Carolyn - you have the option of using deep-linking - this is a new feature. Another option, which I use all the time is the "Curriculum". It allows you to group multiple learning objects together. You can even tell the system which one must be completed first, second etc.... Dawn - yes, When you proxy enroll, you have the option of selecting if the content should be pushed to users that already have it on their transcript. Bathre - if the changes that you have made are significant (ie, a new slide added) not just a minor update like a change of a picture or wording, you must inactivate the old published version and upload a new one. If you try to overwrite it, it will be all jumbled up. So, inactivate and then "create / publish" a new file and you're good to go. Everyone - no I don't work for CSOD, I've just been burdened with other LMS' in my career and love what this one can do in comparison.

JasonChan1

Community Member

12 years ago

Everything we know about Cornerstone on Demand and Storyline!

I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.

On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.

It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.

So some of the nuggets of wisdom that I've found are :

Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.

I'll post more as I think or find them, but feel free to add to this list!

storyline 360

KarenByrnes
Community Member
3 years ago
Hello, Heroes! I’m new to Cornerstone and we have just launched the LMS module. I'm hoping you can help with an issue that I’m having with Cornerstone. We have a suite of Regulatory courses that I have built in Storyline 360 with an assessment at the end of each course. When a user takes the assessment and passes they can register their score but where they fail, they can begin the entire course (including the assessment) a further 2 times, meaning, they just go back to the beginning and take the assessment again.

The courses are scormed to SCORM 2004 3rd edition with the triggers set up on the Results and Success page as per attached.

The issue that we are having is that where a user leaves the course in Cornerstone without completing the assessment the status shows on their Learner Home Page as 'Failed' even though the user can continue to 'Launch' the course. When the user completes the course by either passing or failing it the status shows correctly in their Learning Record.

My very long-winded question is; how can I get the status on the Learner Home page to reflect that the user is in Progress when they leave the course without completing it? I want the status to continue to update on their Learning Record on completion (of either a pass or fail) as it is currently doing.

Thanks in advance,

Karen
Status_showing_as_Failed_but_still_able_to_launch_the_course.docx76 KB
- MelanieSobie-14
  Community Member
  3 years ago
  Hi Karen,
  
  You may want to tweak with your publish settings. If you currently have "LMS Reporting - Report status to LMS" as: Passed/Failed, or Completed/Failed", you may want to try using Completed/Incompleted. If you have access to your Pilot Cornerstone portal, you could publish the course with those settings and do some testing.
  - KarenByrnes
    Community Member
    3 years ago
    Thanks Melanie, I currently use Passed/Incomplete
TimFolisi-7423b
Community Member
3 years ago
The situation: I have created a mock system in Storyline with hotspots/triggers/responses. I have taken this storyline export and plugged it in a larger Rise course for full explanation of the system needing to be trained. That complete Rise course has been exported as a scorm to be loaded into our company instance of Cornerstone.

The problem: Some users who are take the course from Cornerstone are able to progress through every section of the Rise course except the Storyline section. They receive a 404 server error (attached). The location or name of the zip has not changed. I have not been able to identify why some users can complete this and why others receive the error. They are all using Chrome, connected to our VPN, etc. This is causing quite a few hurdles for us as our compliance department cant track completion for these users.

Any help is much appreciated!

Thank you!
AmyLavin
Community Member
3 years ago
Hi all - If this question has already been asked/answered I apologize for the repeat.
We recently started publishing to 2004 specifically to get quiz data.
I have found though that when we run a 2.0 report the Quiz Response field returns data that is appended with urn:scormdriver: and has %20 where there would be a space in the question response.
e.g. urn:scormdriver:Export%20Current%20Page
Has anyone else ran into this and if so, does anyone know of a fix, aside from find and replace within excel?
Thank in advance.
CarrieDesnoy475
Community Member
3 years ago
Hello fellow Cornerstone people. I have a long term client that uses Cornerstone on Demand. We have recently (this week) started having odd issues occurring with our published Storyline360 files in CSOD. The one I most recently was troubleshooting is as follows:

I have a simulation course wherein the user presses keyboard keys to move the simulation forward ( as the would in the actual software program). Before loading to the LMS this course was very thoroughly tested on Review 360 and SCORM Cloud. We had no issues. I loaded the course to our pilot CSOD system two weeks ago and successfully tested start to finish. Last week, one of our field testers ran into an issue with the course getting stuck on a slide.

I retested the course in the LMS and encountered the same issue. I could not replicate the issue on Review 360 or SCORM Cloud.

The issue was as follows: On the base layer of the slide the user presses the Enter key to move to layer 1. On layer 3 of the same slide the user presses the Enter key to move to layer 4. As I said, I had no issues with this functioning for the month of testing I put it through before loading to the LMS. I was able to correct the issue by changing the settings of each layer to "Do not allow user to click on base layer."

After I reloaded and tested again, I encountered this problem again on 3 different slides. Again, no issues on Review 360 or SCORM Cloud.

I fixed the issues, loaded to our CSOD pilot system, and tested start to finish 3 times. Today, 2 days later, I received another email stating a new tester was having issues with completely different slides, and can't complete the course.

Any idea what is up with Cornerstone? Any one else having weird new issues this week?

Thanks for sticking with my longwinded story.
KarishmaVaz-c88
Community Member
3 years ago
Hi everyone,

I am working on a quiz/assessment for a client that is using Cornerstone. The use case for the quiz is as follows:

Users have 1 attempt to take the quiz

The time limit is set to 10 minutes

Using the insights from this group I have setup the quiz in Storyline as follows:

Always resume (this enables us to ensure no one can redo the quiz once they have completed it as they are able to relaunch the eLearning)

Added a 10 minute timer.

Two of the challenges we are facing during testing:

If a user exits the quiz partway (answers 2 of 10 qs and then closes the quiz) - they can come back and resume the quiz and the timer picks up where it left off when previously exited.

We are unable to see an 'Attempt limit' option - even with a SCORM 2004 file.

Does anybody have any insights on how we may be able to prevent users from continuing the quiz if they exit once and then relaunch? The goal would be for users to not be able to answer any more questions after 10 minutes of the timer kicking off.
MauraSullivan-9
Community Member
3 years ago
We use Passed/Incomplete for standalone tests with "Always Resume." We add triggers to the Results slide to "Complete" the module (on both the Fail and Pass layers). We also disallow self-registrations in the LMS to prevent the learners from reregistering and relaunching the course another time from their completed transcript.

This all results in learners showing as "Incomplete" until they get to the Results slide. They can start and stop and pick up where they left off. As soon as they reach the Results slide we have added triggers to "Complete" the course both on the Pass and the Fail layers. If they try to reregister and relaunch they still end up on the Results slide. End result is only 1 test attempt allowed.

We looked at using the Test Engine, but when we need a standalone test we have found it to be easier and faster to import all of the questions from a TXT file which our SME sends us.

We've had no luck using the timer function in SL. This may be specific to our version of Cornerstone. We've found that the learner's connection to the LMS ends around 45 minutes more or less no matter what we choose. At this point the learner may still think they're taking the module but results never get reported to the LMS.
- Will_Findlay
  Community Member
  3 years ago
  
  Maura Sullivan
  
  We've found that the learner's connection to the LMS ends around 45 minutes more or less no matter what we choose. At this point the learner may still think they're taking the module but results never get reported to the LMS.
  
  You can request that the timeout be extended (a backend setting) to a maximum of 3 hours.
Will_Findlay
Community Member
2 years ago
Has anyone found advantages/disadvantages to publishing using xAPI instead of SCORM to Cornerstone?
TinaMoreno
Community Member
2 years ago
I hope this thread is still being monitored. We have an issue with Articulate (both Storyline and Rise) in CSOD and SCORM Cloud.

When we publish a course without a quiz and use the parameters of report to LMS, SCORM 2004, and tracking 100% of all slides in project (basic testing content for this example), we would expect a score of 100% but both our LMS and SCORM Cloud do not return a score. That tells me there is something wrong with the publish I would think. Any thoughts?
- PhilMayor
  Super Hero
  2 years ago
  You do not get a score when tracking by quiz.
  
  Sent from my iPhone
  - TinaMoreno
    Community Member
    2 years ago
    Thank you Phil. We do get a completion and a score with a quiz but modules without a quiz we are getting a score of 0%. We do have CSOD is looking into it but they do not have an answer regarding why the certificate is not showing 100% when the completion is based on viewing 100% of the slides.
- PhilMayor
  Super Hero
  2 years ago
  Sorry meant when tracking by slides viewed. You will get a status but no score sent.
  
  Sent from my iPhone
  - TinaMoreno
    Community Member
    2 years ago
    Thank you, I figured that you meant that.
- CarrieDesnoy475
  Community Member
  2 years ago
  Hi Tina,
  
  When you track completion using # of slides, you do not receive a score (such as 100%). One of my client's uses CSOD, and I have developed a workaround for courses that do not have a quiz. I create a 'quiz' of one question at the very end of the course that has the learner click a checkbox stating that they have reviewed the material in the course. I set that checkmark as the correct answer, and then send those results to the LMS. As long as the learner checks the box - the LMS will receive a score of 100%.
TinaMoreno
Community Member
2 years ago
Thank you! That is what my recommendation has been up to this point. It works great. Unfortunately, not everyone agrees and we have been looking for a way to do it like one with a quiz without having a quiz. (o_O). We are now having the conversation as to whether we want a certificate for online mods or just have them run a transcript report.
Will_Findlay
Community Member
2 years ago
I refuse to base completion on reaching a certain percentage of slide views. It is always more trouble than it is worth.