Forum Discussion
Export .vtt Closed Captioning - Consistent Crashing
Every time I export Closed Captioning (.vtt) from Storyline I get a 'storyline crashed' message and the file comes out as 0 bites. I don't want to reprogram the CC with every video update.
I'm using parallels on a Mac.
I've tried-
1. downgrading and testing, then upgrading and testing storyline
2. upgrading my computer
3. upgrading parallels
4. researched solutions online (found none)
Please help!
Hello Zach!
I'm happy to help! Are you saving the project to your local drive rather than a network/shared drive like OneDrive or Dropbox?
If not, I'd recommend saving the .story file to your local drive and then export the closed captioning file to a local folder like the Documents or Desktop folder.
We're happy to take a look at your project too! You can attach it to this discussion or upload it privately in a support case.
