Forum Discussion

AlaaTabbal's avatar
AlaaTabbal
Community Member
3 years ago

Fill blanks and word bank questions in storyline.

Hi.
When I press the submit button after typing or choosing a wrong answer; The button does not respond and does not provide feedback. When you type or choose a correct answer, the button will respond and provide feedback. Although I checked the feedback settings in the questions.

  • Hi Alaa,

    Thanks for reaching out!

    I'm sorry to hear that you're running into this issue with your course. I'd like to confirm that you've entered text into the feedback field for an incorrect answer. If you're comfortable sharing your file with us, I'll be happy to test it out on my end! You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.

    • MarcBurgess's avatar
      MarcBurgess
      Community Member

      I am having the same issue and I definately have text in the feedback field. I have searched accross the internet for solutions and cannot find anything hat suggests what I have done wrong or why only the correct answer triggers the feedback layer.

      • SamHill's avatar
        SamHill
        Super Hero

        Hi MarcBurgess Can you isolate the slide that has the issue, remove any sensitive/private data and share the Story file on here so I can take a look for you.