Forum Discussion
Got an error: Unable to acquire LMS API
I tried to access the course on the LMS and this is the error I received:
"Error - Unable to acquire LMS API, content may not play properly and results may not be recorded."
Has any experience...
I had the same error message, and found out the hard way that it was the configuration of the LMS. We are going to a new LMS and found out that the "Stage" area (which is our current location for everything to test) was launching a window for the course that was looking to our "Production" area. Even though it was correctly locating the courses on our server, it could not do a cross domain for those 2 areas. Turns out that is a good thing (to prevent XSS/ Cross Domain access) because that would open us up to being hacked easily.
I've been creating courses for 16 years, but I'm new to directly working with LMS systems.
Hope this could help someone else.
FYI: The LMS is "Success Factors" from SAP, and after a lot of research, there have been a lot of people with this error on many different LMSs and using several different Authoring Tools (Storyline 2, Captivate, Lectora). Really, all SCORM versions. (I would use Tin Can API if they had the ability to use that for Tracking/Reporting/Bookmarking.
- Kyle
Kyle, what was your resolution to this issue then?
