Forum Discussion
Hangs on Cleaning up Temporary Files
Any idea why Presenter Studio360, while publishing, hangs when it is cleaning up temporary files? I had this issue with another course and submitted it to Articulate Support. This particular proje...
Hello all,
I was happy to see others had had this issue of hangup after "cleaning up temporary files" in Articulate 360 (misery loves company, after all!). I tried some of the suggestions here with some success, but my issue appears to have a different origin.
Removing the NOTES section alone did not work, though I was willing to do so, as I had CC for the slides.
Then I decided to publish it without the MENU or NOTES - because I was under a deadline - but before doing so, I noticed that the SCORM identifier had spaces in the title. I removed the spaces in the SCORM Identifier (see screenshot below), removed the MENU and NOTES, and published - it worked!
Feeling encouraged, I added the NOTES and MENU back in (by checking the boxes under Player Properties), and, keeping the new no-space-SCORM identifier, it published again without a problem.
Fluke? Perhaps my computer was feeling under the weather? At any rate, it worked.
See screenshot (I removed some identifying information).
Stay well, all.
Thank you for sharing this update, Designs Online! I'm glad to hear that the suggestions in this thread helped and that you were able to find a solution.
