Forum Discussion

MoherlieColes's avatar
MoherlieColes
Community Member
3 years ago

Hours to Publish to a Video

It took 2 hours before Storyline then gave an error. Tried again and it is still taking too long. I have downloaded the latest version of Storyline. I just downloaded it yesterday.

  • Hi, Moherlie, and welcome to E-Learning Heroes! ✨

    Thank you for reaching out!

    Let me ask you a few questions to help you troubleshoot:

    • Are you working from a local hard drive? We don't recommend working with files on a network drive.  
    • Do you see this behavior on every file you try to publish to video, or only on with a specific project?

    If it's only happening with one .story file, can you share it with our team through a support case?