I guess I'm not getting it but what is the purpose of the Likert survey type questions in SL? When I click "Submit" where is the data going? Does it only work with Articulate Online or another LMS? I'd like to be able to have each selection set a value to a variable which could then be used to deliver custom content based on how the user replied to the survey. For example, they rated themselves low on a set of questions so I want SL to suggest they study a certain set of slides. Likewise if they rated themselves high they would be directed to skip a another set of slides. I can do this with button sets and multiple variables without using either quiz or survey slides but it can be pretty tedious. I'm wondering how and why anyone would use the built in Likert Survey questions... i.e., how do I get the user data out of them so I can do something useful with it... Or is there another way? I should mention that I want to have 3-4 "questions" on each slide so Jeanette's suggestion doesn't quite work for me.

Would something like this work? I did not use the built in likert quiz or radio buttons. I created the buttons using shapes and then added a bunch of variables and triggers to calculate a value when each button is clicked. Once all questions have been answered I tally a score and then display the results associated with that score. I was thinking that you could add buttons or something on each result layer to redirect the learner to some additional information. Note that I have this designed so that it sends all of the data to an html page when the user clicks the generate report button on the last page - I have not included the report file here since I don't think this is something you want to do.

Nancy, this is super. Thanks for sharing. And out of curiosity, because I've wondered myself, what can the built-in Likert survey do? I've wondered about that ever since I first saw (and have used) Jeanette's model, since she chooses MC questions rather than the Likert.

Hi Rebecca, to be honest I don't really know what it can do. It is a survey type question so there is no evaluation and there is no way to consolidate responses from multiple users so not really sure what value it is as designed right now.

Tx. Interesting that it's there, but can't be used for eval purposes. I wonder if Articulate are planning to add value to it in the next release.

Thanks all for joining in the conversation. So it appears that the Likert Survey questions serve no real purpose. Anyone on the Articulate team care to chime in and let us know how (or even why) we should use them? What is the use case?

How do I get user response data out of Likert Survey responses?

LeslieMcKerchie
Staff
12 years ago
Hi Elias and welcome to E-Learning Heroes! Thanks for your feedback on this. I wanted to let you know that you can submit your feature requests here.
LuluHu
Community Member
9 years ago
Hi everyone, I know this is an old thread, but wondering if there has been any update to the Likert scale reporting from Storyline into LMS? I'm trying to create a survey using Likerts and report on the users' answers, but haven't found it to work yet... Thanks!
LeslieMcKerchie
Staff
9 years ago
Hi Lulu!

This is a bit dated. Limitations on survey reporting is typically a problem within the LMS as Storyline sends the data.

Now, when this thread was going, it was probably prior to Update 6 of Storyline 1 (latest update here), where we did have an update to Likert reporting.
LuluHu
Community Member
9 years ago
Thanks for your response Leslie! I am using Storyline 2 now, but still not able to report on the data in the LMS. I have also posted my question in more detail in another forum here: https://community.articulate.com/discussions/articulate-storyline/everything-we-know-about-cornerstone-on-demand-and-storyline?page=8#reply-357686
LeslieMcKerchie
Staff
9 years ago
Thanks for linking the threads Lulu. I'll take a look.
MichaelWoo-4632
Community Member
9 years ago
Can anyone confirm that apparently Articulate Online can not retrieve survey results (specifically Likert Survey results) either? Is there a way to retrieve survey results in AO? I'm using Storyline2 and when I login to AO and go to reports, survey results do not show? thanks for any help on this.
LeslieMcKerchie
Staff
9 years ago
Hi Michael!

What report are you trying to run? I can see the results when looking at the Answer Breakdown Report for a Likert Question:
FionaMacelli
Community Member
3 years ago
I would like to point out that this thread is now 10 years old, we are on Storyline 360, and the consensus (plus my experience) is that Likert Style Survey questions still do not report in a way that any LMS (either than, apparently, Articulate Online) can interpret.

If this question type is useless (or limited only to use with Articulate's LMS), and there is no plan to ever fix it, please remove the feature or indicate its limitations somewhere on the feature, so that your users don't keep thinking we can add these questions and have to spend the time trying to figure this out and reworking our designs.

Articulate's product is expensive. Please respect your customers by cleaning up your backlog of infinitely old "known things that don't work".
- Will_Findlay
  Community Member
  3 years ago
  I agree with Fiona. Right now the Likert question is essentially a trap.
CRios
Community Member
2 years ago
I am in the same boat. Likert is reporting as "incorrect" in my Absorb LMS, when just a week ago it was reporting "agree, disagree, etc" like it was supposed to. I am (somewhat) glad that it doesn't appear to be a "me" issue - but seeing how old this thread is doesn't give me much hope for a quick resolution.
EricSantos
Staff
2 years ago
Hi Cas,

I see you're also working with John, one of our Support Engineers, regarding the Likert scale issue. We'll continue the conversation on your support case to keep the information in one place. But I'm happy to help with anything else as needed!