Forum Discussion

RossHaydock's avatar
RossHaydock
Community Member
3 years ago

How to Disable Player Tooltips

Hi, I see that with the latest update, they have implemented Player Tooltips. Is there a way to disable them? I can't seem to find anything that allows me to do that. Any assistance or info re...
storyline 360
StevenBenassi's avatar
StevenBenassi
Staff
2 years ago

Hi Moritz!

It sounds like you were looking for more customization over which Player Tooltips get displayed to a learner! That type of functionality isn't available in Storyline yet, but I've added your feedback to the feature report being tracked.

We'll be sure to update this discussion if it makes it onto our Feature Roadmap!

Thanks for reaching out!

MelvinPluijmaek's avatar
MelvinPluijmaek
Community Member
2 years ago

For everybody who needs a quick solution to fix this problem. My team and I found a way to disable these tooltips through JavaScript.

const container = document.querySelector('#app-top');
container.style.display = "none";

Just create an "Execute Javascript" Trigger (when the timeline starts) on the first slide of your training, this trigger only needs to be executed once. 

This is a temporary work-around to disable the tool-tips until Articulate comes with a permanent solution that doesn't require Javascript. We tested it in multiple environments (e.g. Review, SCORM, etc.) and it works consistently. 

Hope this helps!

  • ScottSzymans663's avatar
    ScottSzymans663
    Community Member
    2 years ago

    Melvin, this is great! Thanks for posting.

  • MirkoMonti-352f's avatar
    MirkoMonti-352f
    Community Member
    5 days ago

    Thank you, the solution works! However, it's ridiculous that a request made more than three years ago still hasn’t received a response from the technical team. We pay (and a lot) for a poor service and zero technical support

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      3 days ago

      Hi MirkoMonti-352f! Thanks so much for coming back to share your update. I’m really glad the solution worked for you.

      I completely understand the frustration around how long this thread has been quiet. When there aren’t new updates to share or new questions from folks in the discussion, it can go a while without a fresh reply, and I know that can feel disheartening.

      I’ve added your feedback to the feature report so your experience is reflected there. When a feature makes it onto our roadmap, we return to these discussions to share the news, so you can look forward to updates here if anything changes. If you'd like to see what we've shipped so far, you can visit our Storyline 360 Version History.

      Thanks again for taking the time to follow up. We truly appreciate it.