Forum Discussion
IMPORTANT! - a fix if you have a PLAY button appearing at start of courses
OK, Articulate rolled out an update to Storyline and it seems that now when publishing a course, instead of auto-playing (as before) it now puts a nasty big PLAY button on the first screen.
Hopefully Articulate will roll out a fix (very!) soon.
In the meantime, I have discovered that AUDIO on the opening slide will cause this. Removing the audio, removed the PLAY button and things went back to normal.
Therefore to get round the issue, try what I did - create a tiny opening slide of a flat colour (same as your project background) and set it to be your opening slide.
Worked well for me, and thankfully I can now stop hearing screaming from my clients.
Hey Nancy,
Looks like you may have one course with Modern Player and one with the Classic Player perhaps?
I'd also check to see if the Publish Format may be different since you mentioned one was upgraded. HTML5/Flash vs Flash/HTML5 perhaps?
If you need us to take a look, feel free to share the .story files.
A huge thank you for this tip!
Indeed, the play button is appearing when the course begins by a sound.
I added a white slide during 0,1 sec with the "next slide when timeline ends" trigger and it works perfectly.
Hey everybody. I'm excited to let you know that we just released update 5 for Storyline 3! It includes new features and fixes - check them all out here.
One of the fixes addresses an issue where the Play Button that you see at the beginning of your courses to address browser autoplay rules for media was not accessible. Sorry for the oversight here!
Here’s where you can download and install the latest version of Storyline 3. Let me know how you make out!
Hi Crystal,
Just by way of clarification - Storyline 360 will not automatically play a video on the first slide? Users need to 'select pay' to start the package/see video. By way of observation there are websites out there where a video starts immediately. I think even the Articulate web site did at one time. Not sure why storyline would be any different.
Thanks and kind regards,
Nicole
Hi there, Nicole! There have been some changes in how Google Chrome and Safari handle media that should automatically play. Here's what we've done to help users deal with the impact on their courses!
Let me know if you have any specific questions!
Hi Mike, Did you ever find a way to make the grey background transparent?
Hi Ianitza,
You may also want to reach out to Mike directly - I see he has the "Contact Me" button enabled on his profile. I hope he's able to point you in the right direction for any modifications he made.
Hello,
I found this post after creating my own, but maybe somebody can relate over here as well.
I've been testing it as you both suggested and still have issues. On the first slide I've placed a PNG of the first frame of my MP4, made the timeline as short as possible and set it to jump to next scene when timeline ends. On the second slide I've placed the video and when timeline ends it jumps to the third slide with an transition.
Now exported it to review 360 and to scormcloud. On both platforms the scorm is unreliable. Sometimes it plays properly but most of the times (especially after revisiting is refreshing) when arriving the second slide it shows the first frame of the video but does not start to play. The seekbar however does run and at the end of the timeline it starts the transition and proceeds as normal. Very weird. This occurs on my laptop as on the laptop from my colleague as well. Any suggestions? O and by the way the video is a 8sec. Intro of 500KB so filesize can't be the issue.
Hi there, Harold. I answered in more detail here, but it sounds like you're running into an issue where in Chrome, video won't play automatically in a slide if the previous slide advances automatically. I'll make sure we keep folks updated on the progress with that issue.
Thanks, I'll reply there
Hi all,
Thanks for your patience while our team investigated this issue. We've determined that videos not autoplaying on any slide without a previous user interaction is the expected behavior in Chrome and Safari based on their changes to media autoplay policies.
This article is updated to reflect that and some ideas shared there to work around this browser limitation.
This is broken then because I never want to watch the autoplay videos at CNET!
Reading up on the MEI is probably a good idea: https://docs.google.com/document/d/1_278v_plodvgtXSgnEJ0yjZJLg14Ogf-ekAFNymAJoU/edit#
Hi Luke,
Thanks for letting us know what you're running into with your project? Since you updated, you've republished your Storyline file as well?
The latest update for Storyline 2 is Build 1804.2716 and this explains what you can expect to see in your courses.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
