Forum Discussion
Inconsistent font in flipcards in Rise
Hi everyone reviewing my rise course is commenting that my fonts are different throughout the course. Yet it can't be because I've set the paragraph font as Open Sans in the course style and the paragraph option is selected in the drop down of the wizzywig editor. Yet they definitely look different. I've tried changing the size and it's not solving it. It's mainly in the flip card interaction. Also tabs. I do have a different font for headers - Droid Serif - but even if I change that to Open Sans too, it isn't solving my problem. I've screengrabbed one example. Can you help, please?
Apparently its not a bug but a development choice. I've now raised suggestions to make this editable - both for buttons and flip cards. Marking this as resolved now. Thanks all.
19 Replies
Apparently its not a bug but a development choice. I've now raised suggestions to make this editable - both for buttons and flip cards. Marking this as resolved now. Thanks all.
You can use a theme component to fix this, I actually made a video about the issue: https://youtu.be/MbLjv4mkuA8?si=ex8SPAh9bEX1y8TW&t=528
and the css that resets the body font on the button stack:
div.blocks-button__description, a.blocks-button__button { font-family: var(--font-family-body); font-weight: 400; }
Hi JoCousins-4f348!
Sorry to hear you've run into this setback!
We're currently tracking a bug in Rise 360, which causes Flashcard default text size to behave inconsistently. When inserting a new Flashcard Block, the font size is set to 14. However, when increasing/decreasing the value, the size change appears more significant. I'll include your voice in the bug report so we can notify you as soon as a fix is in place! In the meantime, as a workaround, we suggest changing the default text size before making any edits.
Also, in Google Chrome, I tested this behavior within Tabbed Interactions but was unable to replicate the same issue. It would be helpful to see a screen recording of how it looks on your end. Feel free to share that here in the discussion or privately through a support case.
Looking forward to hearing from you!
example of different font alignment on flashcards. On a previous project (4-5 years ago), I solved the issue by recreating the text in PPT, saving it as a jpg and uploading it to the flashcard as an image. I was really hoping it'd been resolved by now.
Hi AmyEdmonds-4240!
I’m sorry to hear that you’re having issues with your Rise course. I’ve created a support ticket for you so one of our Customer Engineers can take a closer look at what’s happening.
They should be emailing you shortly!
Here is a screenshot...
One on the right is correct
Hi CarlNieweld,
Thanks for reaching out and including a screenshot!
This is the intended design, but we appreciate you expressing your concerns. I've submitted your feedback to our developers as they continue to track this request. We'll let you know here if anything changes!
So, is this a bug in the system? I had a flashcard block from last year with the correct font, size and left alignment. When I update text on the flip side of the card the font changes size and aligns center. It is ugly. Is there a fix for this bug yet?
