Forum Discussion
Is anyone else receiving an error when attempting to log into Articulate 360 Suite?
Looking to see if there is a known issue. I'm receiving {"name":"AxiosError"}. Today is 9/26/24
Hi everyone, 🎉
I’m happy to let you know that we’re back up and running normally now. We apologize for the disruption.
Let us know if you still have issues, and we’ll work closely with you.
Identified - We've identified the cause of the issue. Our services are impacted by a Amazon Web Services outage affecting their customers. We'll keep you up to date!
Sep 26, 2024 - 16:24 UTCInvestigating - We're investigating an issue where several Articulate 360 services are down, including managing your subscription, using the apps, and accessing www.articulate.com. Users will see errors with logging in and authoring. E-Learning Heroes is accessible without logging in. We'll keep you posted on our progress, and we're so sorry for the trouble!
Sep 26, 2024 - 15:56 UTCYes, I am facing this issue.
Their desktop software is waaaaaaay too aggressive with the cloud licensing. I miss the original Storyline. Install it once and never have to worry about it ever again.
Yup, no other options. Dead in the water and no ETA for fix...
I hope it's resolved soon. I'm on a deadline, and Articulate is my only eLearning development tool. : (
Hello everyone,
We are investigating an issue impacting several Articulate 360 services, including subscription management, app usage, and access to www.articulate.com. The disruption is due to an ongoing outage with Amazon Web Services (AWS), affecting their customers. Our engineering team is collaborating closely with AWS to resolve the issue as quickly as possible.
I apologize for the disruption, and I'll let you know as soon as we're fully operational again. For real-time status updates, please visit: https://www.articulatestatus.com
If you'd like to receive notifications about future status changes, click the "Subscribe" button at the top right corner of the status page.
I and my colleagues are also getting the same error. :(
Yup, Storyline is bricked for me right now. Second time this has happened recently. This is the problem with cloud software. Totally unreliable.
Yes, it has an axioserror.
