Forum Discussion

CraigLinton's avatar
CraigLinton
Community Member
3 years ago

Is it possible to upload a thumbnail to a video in Rise 360?

I've uploaded a video, but the thumbnail appears to be the first frame of the video, and I can't change this without changing the first frame.

This isn't ideal, as the video has an animated logo opener, so the first frame is just a white background. I'd prefer to upload a thumbnail of the full logo instead, while keeping the video as is.

I've tried an alternative where I've uploaded the video to YouTube, added a thumbnail through the YouTube publish process, then added this to the Rise course via the embedded video option, but the thumbnail appears blurry for some reason.

Any solutions or workarounds would be appreciated.

  • Hi, Craig! Rise displays the first frame of a video as a thumbnail.  If you want a specific image to be displayed as your video thumbnail. You can use Replay 360 to edit your video or another video editing tool, and add your desired image for the thumbnail at the start of the video.  I hope this helps! 

    • CraigLinton's avatar
      CraigLinton
      Community Member

      Thanks Lea, but that's not an ideal solution. As mentioned in the original post, the video has an animated logo opener, so the first frame is just a white background. I'd prefer to upload a thumbnail of the full logo instead, while keeping the video as is.

      • LeaSAgato's avatar
        LeaSAgato
        Staff

        Hi Craig! Thanks for letting us know how we can make Rise even better for your needs. I'll share this with my team, and we'll let  you know here if we make changes that will help!