Forum Discussion
Issue uploading SCORM1.2 file to SuccessFactors
The majority of courses I have uploaded in the past few weeks keep failing and giving an error when uploading them to SuccessFactors. Occasionally a few will work, but the majority fail. Almost all have been courses from RISE, but 1 also failed from Storyline360.
java.lang.Exception: java.lang.NumberFormatException: For input string: "" at com.plateausystems.elms.framework.jobscheduling.impl.ContentDeploymentLocationBackgroundJob.execute(ContentDeploymentLocationBackgroundJob.java:116) at com.plateau.common.jobscheduling.impl.simple.SimpleJobRunnable.run(SimpleJobRunnable.java:115) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Caused by: java.lang.NumberFormatException: For input string: "" at java.base/java.lang.NumberFormatException.forInputString(Unknown Source) at java.base/java.lang.Long.parseLong(Unknown Source) at java.base/java.lang.Long.parseLong(Unknown Source) at com.plateausystems.elms.bo.contentimport.impl.ContentImportServiceImpl.publishCourseUpdateEventForContentImport(ContentImportServiceImpl.java:450) at com.plateausystems.elms.bo.contentimport.impl.ContentImportServiceImpl.importContent(ContentImportServiceImpl.java:430) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.base/java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163) at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:123) at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:388) at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at com.successfactors.learning.framework.messaging.domainevent.DomainEventRegistrationInterceptor.invoke(DomainEventRegistrationInterceptor.java:78) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at com.plateausystems.elms.framework.vault.impl.EntityWithCredentialInterceptor.invoke(EntityWithCredentialInterceptor.java:69) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at com.plateausystems.elms.framework.perfmonitor.impl.ServicePerformanceMonitorInterceptor.invoke(ServicePerformanceMonitorInterceptor.java:42) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at com.plateausystems.elms.framework.usagestatistics.impl.UsageStatisticsInterceptor.invoke(UsageStatisticsInterceptor.java:65) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at com.plateausystems.elms.framework.authorization.impl.ServiceAuthorizationInterceptor.invoke(ServiceAuthorizationInterceptor.java:144) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at com.plateausystems.elms.framework.localization.DataLocalizationInterceptor.invoke(DataLocalizationInterceptor.java:72) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:241) at jdk.proxy139/jdk.proxy139.$Proxy43479.importContent(Unknown Source) at com.plateausystems.elms.framework.jobscheduling.impl.ContentDeploymentLocationBackgroundJob.execute(ContentDeploymentLocationBackgroundJob.java:99) ... 4 more
2 Replies
We also use SFactors, and while we have not had problems publishing in the last week or so, we have had major issues with other aspects of SFactors (specifically reporting). I encourage you to engage your IT resources as well as the Articulate ones because the problems are likely based with how your IT group allows SFactors / SAP to connect to your network.
Hello BrianBoegershau​,
I'm sorry to hear you're experiencing this error message when publishing to your LMS (SuccessFactors). I've opened a support case on your behalf. Our team will be in touch shortly via email.
Thanks for your patience!
