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BeneDespoirreKe's avatar
BeneDespoirreKe
Community Member
4 years ago

Issue with speed building up screen

HI,

I was wondering  if anyone could please advice or let me know if they are experiencing the same issue as me and my colleagues at work.

I creates eLearning on articulate Story 360 and recreate screens of systems to demonstrate a functionality for example.  I have a work laptop with 64gb memory, my articulate Storyline 360 files are from 10 to 50 KB on average.  When creating those screens or updating screens that I have already created, the system is extra slow and sometime doesn't even respond.  when typing text for example, it will take a few seconds before it appears in the text box etc....

  • Have any of you experienced the same issues?
  • Is this related to articulate software?
  • Is this related to my internet speed? even though the software is downloaded onto my laptop?
  • Is this related to my laptop?

Any help, recommendation or suggestion on this would be great!! Thank you so much in advance 

storyline 360

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  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    4 years ago
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    Hello Bene!

    Many factors could come into play if you're experiencing slowness when using Storyline 360! I've noticed latency issues when saving projects on a network drive, so you'll want to ensure that you're always s saving and publishing Storyline projects on your local hard drive (typically your C: drive). 

    You might also want to do a simple repair of Storyline 360!

    If you're still seeing the slowness after saving locally and trying a repair, then we'll want our Support Engineers to step in. You can reach their team directly by submitting a support case.

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screen","id":"message:719106","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:837121"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:719106"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:719106"},"body":"

HI,

\n

I was wondering  if anyone could please advice or let me know if they are experiencing the same issue as me and my colleagues at work.

\n

I creates eLearning on articulate Story 360 and recreate screens of systems to demonstrate a functionality for example.  I have a work laptop with 64gb memory, my articulate Storyline 360 files are from 10 to 50 KB on average.  When creating those screens or updating screens that I have already created, the system is extra slow and sometime doesn't even respond.  when typing text for example, it will take a few seconds before it appears in the text box etc....

\n\n

Any help, recommendation or suggestion on this would be great!! Thank you so much in advance 

","body@stringLength":"1052","rawBody":"

HI,

\n

I was wondering  if anyone could please advice or let me know if they are experiencing the same issue as me and my colleagues at work.

\n

I creates eLearning on articulate Story 360 and recreate screens of systems to demonstrate a functionality for example.  I have a work laptop with 64gb memory, my articulate Storyline 360 files are from 10 to 50 KB on average.  When creating those screens or updating screens that I have already created, the system is extra slow and sometime doesn't even respond.  when typing text for example, it will take a few seconds before it appears in the text box etc....

\n\n

Any help, recommendation or suggestion on this would be great!! Thank you so much in advance 

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Issue with speed building up screen","moderationData":{"__ref":"ModerationData:moderation_data:719107"},"body":"

Hello Bene!

\n

Many factors could come into play if you're experiencing slowness when using Storyline 360! I've noticed latency issues when saving projects on a network drive, so you'll want to ensure that you're always s saving and publishing Storyline projects on your local hard drive (typically your C: drive). 

\n

You might also want to do a simple repair of Storyline 360!

\n

If you're still seeing the slowness after saving locally and trying a repair, then we'll want our Support Engineers to step in. You can reach their team directly by submitting a support case.

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Hello Bene!

\n

Many factors could come into play if you're experiencing slowness when using Storyline 360! I've noticed latency issues when saving projects on a network drive, so you'll want to ensure that you're always s saving and publishing Storyline projects on your local hard drive (typically your C: drive). 

\n

You might also want to do a simple repair of Storyline 360!

\n

If you're still seeing the slowness after saving locally and trying a repair, then we'll want our Support Engineers to step in. You can reach their team directly by submitting a support case.

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Thank you so much Lauren.  I will try this if not as recommended I will create a support case.  

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Thank you so much Lauren.  I will try this if not as recommended I will create a support case.  

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