Forum Discussion

Community Member

22 days ago

Layer trigger not working pls Help😣

Hi guys,

I am currently stuck on a layer trigger issue, i dont know if anyone has experienced it before, so i created the layers and close icon then disabled the next buttons but anytime

i want to go back to the slide to click another layer it goes blank after viewing max 2 layers

4 Replies

LisaK-b221f671-
Community Member
20 days ago
Check the slide layer properties of your layers - maybe "Hide objects on the base layer" has accidentally been selected on some of them?
- FidoKanem12
  Community Member
  20 days ago
  Its unchecked but still happening
  - LucianaPiazza
    Staff
    19 days ago
    Hi FidoKanem12,
    
    Thanks for reaching out. I'm sorry to hear you've encountered this behavior. I'm happy to help!
    
    Have you tried importing your slides into a brand new .story file?
    
    Is this happening with any other projects or just this one?
    
    I understand you're experiencing this when previewing your course. Do you experience this if you publish your course to Review 360 or another output?
    
    As Ron mentioned, it would be helpful to take a closer look at your project file. You can share a screen recording of this behavior and your .story file in this thread or in a support case.
    
    Looking forward to hearing from you!
RonPrice
Partner
20 days ago
Sorry to hear about your difficulty. Is this s slide you can share?

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Hi guys,

I am currently stuck on a layer trigger issue, i dont know if anyone has experienced it before, so i created the layers and close icon then disabled the next buttons but anytime

\n\n

i want to go back to the slide to click another layer it goes blank after viewing max 2 layers

","body@stringLength":"1428","rawBody":"

Hi guys,

I am currently stuck on a layer trigger issue, i dont know if anyone has experienced it before, so i created the layers and close icon then disabled the next buttons but anytime

i want to go back to the slide to click another layer it goes blank after viewing max 2 layers

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locked","conversation":{"__ref":"Conversation:conversation:1027564"},"id":"message:1027564","revisionNum":1,"uid":1027564,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":450880,"login":"JohnPotts-7df99","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5b97f44968c743054279596b"}},"metrics":{"__typename":"MessageMetrics","views":288},"postTime":"2024-06-19T13:40:09.000-07:00","lastPublishTime":"2024-06-19T13:40:09.000-07:00","readOnly":false},"User:user:1076096":{"__typename":"User","id":"user:1076096","uid":1076096,"login":"LisaK-b221f671-","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-07-06T06:37:31.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C59dd3264-a507-41d9-91f4-4c04d8d6524b"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1076096"},"ModerationData:moderation_data:1222964":{"__typename":"ModerationData","id":"moderation_data:1222964","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1222964":{"__typename":"ForumReplyMessage","uid":1222964,"id":"message:1222964","revisionNum":1,"author":{"__ref":"User:user:1076096"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1222862"},"conversation":{"__ref":"Conversation:conversation:1222862"},"subject":"Re: Layer trigger not working pls Help😣","moderationData":{"__ref":"ModerationData:moderation_data:1222964"},"body":"

Check the slide layer properties of your layers - maybe \"Hide objects on the base layer\" has accidentally been selected on some of them?

\n\n

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Its unchecked but still happening

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"50","kudosSumWeight":0,"postTime":"2025-04-07T18:03:22.525-07:00","lastPublishTime":"2025-04-07T18:03:22.525-07:00","metrics":{"__typename":"MessageMetrics","views":23},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1222862/message:1223025","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDM5OjB8aW50LDEyMjMxMDMsMTIyMzEwMw","node":{"__ref":"ForumReplyMessage:message:1223103"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1223103":{"__typename":"ModerationData","id":"moderation_data:1223103","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1223103":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1227187"},"id":"message:1223103","revisionNum":3,"uid":1223103,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:1223025"},"conversation":{"__ref":"Conversation:conversation:1222862"},"subject":"Re: Layer trigger not working pls Help😣","moderationData":{"__ref":"ModerationData:moderation_data:1223103"},"body":"

Hi FidoKanem12,

Thanks for reaching out. I'm sorry to hear you've encountered this behavior. I'm happy to help!

Have you tried importing your slides into a brand new .story file?
Is this happening with any other projects or just this one?
I understand you're experiencing this when previewing your course. Do you experience this if you publish your course to Review 360 or another output?

As Ron mentioned, it would be helpful to take a closer look at your project file. You can share a screen recording of this behavior and your .story file in this thread or in a support case.

Looking forward to hearing from you!

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Sorry to hear about your difficulty. Is this s slide you can share?

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