Forum Discussion
TiborMrt-2f9147
5 hours agoCommunity Member
Login issue: {"name":"AxiosError"}
Hi Everyone, I am getting this error {"name":"AxiosError"} since this morning when I try to log in. The desktop app logged me out and just did the usual "please sign in" thing (it happens), but...
TiborMrt-2f9147
5 hours agoCommunity Member
Thank you for your answer LucianaPiazza !
The cache already cleared. It brings back the login screen, so no blank Axios error anymore, but on both browser (Chrome, Edge) it produced a new error, image inserted.
I can log in on the regular Articulate website, heroes etc. The problem occurs when the desktop app redirects me to the sign in.
Thanks!
- LaurenConnelly4 hours agoStaff
Hello TiborMrt-2f9147! Thank you for sharing the screenshot! I just logged in from the desktop app and didn't run into an error message, so I'm wondering if uninstalling and reinstalling the desktop app will do the trick. Is it possible you could try that?