Forum Discussion
Matching Question Randomizing Both Sides
Hi MKDevins,
Did you get a resolution for this issue? I'm having the same problem. Our quiz settings are to randomise the question and answer order which we need for the multiple choice/single choice questions but we have a process matching question where I need Steps 1 through 6 on the left to stay in order while the matches on the right randomise. When using the "Freeze choices" option, all I get is randomise steps 1 through 6 locked in place on the left, and randomised matches on the right. Is there any way to stop the left hand choices column from randomising?
Thanks!
Fiona
Hi Ranoif,
Great question, and thanks for sharing the details of what you’re seeing. You’re not alone. MKDevins ran into this same issue recently, and we confirmed it’s a bug.
When the Shuffle answer choices setting is turned on in the quiz, it ends up overriding the freeze option in matching questions, which is why both columns get randomized.
One thing you can try in the meantime is turning off Shuffle answer choices to keep the left-hand column in order while still randomizing the matches on the right.
I know that’s not ideal, and I’m sorry it’s slowing things down. Our team is tracking this bug, and we’ll share an update once a fix is available. In the meantime, here’s a bit more about how we tackle bugs: How We Tackle Bugs.
If you’d like more targeted help, you’re always welcome to open a support case. We appreciate you raising this here!
Thank you for confirming that! The randomisation of answers is more important for us right now than the matching so I've reworked the question into multiple choice questions. :-)
Thanks for letting me know, Ranoif! That sounds like a smart workaround. Using multiple choice questions keeps the randomization you need while avoiding the matching issue.
I’m glad you found a setup that works for now. We’ll keep tracking the bug and update the thread once a fix is ready, so you’ll know when it is safe to switch back to matching if you’d like.
Appreciate you circling back to share your solution. It is always helpful for others who might run into the same thing.