Forum Discussion

AmberRhodenberr's avatar
AmberRhodenberr
Community Member
5 months ago

Mismatched Hex Colors

Hi there,

My company's brand colors include #0058ac. 

I have made that the standard background in my 360 course, and I've created graphics through Canva using the same code; however, when I put them in the course, they are clearly different colors (see attachment).

Any idea what's going on and how to fix it? Thank you!

Amber 

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Hi Amber, 

    When you upload any image to Rise, the image will be processed and optimized. That process may cause the image palette to shift, causing a difference between the original Hex Color and the version in Rise.

    To avoid image processing, rename your image source to include _NOPROCESS_ in the name, and reupload to Rise.

    For example, car.png will become car_NOPROCESS_.png