Forum Discussion

DavidSprouse's avatar
DavidSprouse
Community Member
7 years ago

Modern Player Accessibility Issues with Color

It appears one cannot change or manage the color of most text and controls in the modern player other than the Accent Color. Is that true?

Upon testing the default colors for both the Dark and Light Player Themes so our department can use the Modern Player in our course designs, I find that neither player meets WCAG 2.0 A, or AA criteria 1.4.1 and 1.4.11 though the player icons do meet the criteria.

Is there some way we can at least modify the text colors in the modern player, to apply some accessibility compliance?

(please see the attached results image of the dark player)

44 Replies

  • Hi, everyone.

    I have great news to share!

    We just released another update for Storyline 360. In Update 50, we’ve included important fixes and new features.

    One of the features we’ve included is:

    The modern player meets WCAG accessibility guidelines for visual contrast and color so all learners can read the text, decipher the icons, perceive the controls, and navigate easily. Learn more about modern player accessible contrast.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let us know if you have any questions by posting here or by reaching out to our Support Engineers directly. 

    • NicoleDuclos-cb's avatar
      NicoleDuclos-cb
      Community Member

      Hi

      I updated this morning and now lightboxes are behaving oddly. Please see this example.

      Now when viewing in 360, engage interactions are not behaving correctly. The first time viewed, they view fine. Any time after that I get a white screen where the interaction should be and everything freezes - can’t close lightbox or use nav. 

      I have a course I'm working on that includes engage interactions in lightboxes as well as other lighboxed slides with no engage interactions. They are all behaving like this. In the example I provided, only the lightbox with the engage interaction is doing it.

      This was not happening yesterday or any other day previously.

      Other lessons with the same functionality that were uploaded to Review360 prior to this latest update are displaying correctly!

      Nicole

      • NicoleDuclos-cb's avatar
        NicoleDuclos-cb
        Community Member

        03/24/21 Update - I reinstalled the previous version of Storyline and my files function correctly now. And again, all files that were published to 360 PRIOR to the latest update function correctly. Files published AFTER the latest update do not.

        03/25/21 Update - The response I've received so far:

        "Thanks for writing back and sharing your test results.

        After careful testing, I have identified that using the lightbox trigger option "Use navigation controls" is causing the lightbox of Engage Interaction to freeze.

        I’ve logged it as a possible software bug. From here, I’ll meet with my team to take a closer look so we can determine next steps."

  • JeffForrer's avatar
    JeffForrer
    Community Member

    Yes, thank you, thank you!  Perfect timing, just delivering multiple 508 compliant courses with the Modern Player and was hoping this would be fixed in time for final delivery so we didn't need to go back to the Classic Player!  

    Awesome!

  • The April 27, 2021 (Build 3.51.24979.0) update states:

    • Fixed: Sometimes, lightboxes were blank in published output.

    Lightboxes were blank when using navigation and when revisited. Did this fix that issue??

    Thanks.

    • BeccaLevan's avatar
      BeccaLevan
      Community Member

      Hello Nicole, and thanks for following up!

      We just released Storyline 360 Update 52, and in it, you’ll find a fix for the bug you encountered where:

      When using a Lightbox trigger to display an Engage 360 interaction, enabling the “Use Navigation Controls” option will cause the Lightbox to freeze when displaying the Engage interaction on the 2nd visit.

      From here, I’d recommend updating to this latest version to see if that helps:  install the latest Storyline 360 version here. If this happens again, please feel free to work directly with our support engineers here so they can help troubleshoot!