Forum Discussion
Need help! Creating/modifying triggers throws an error report message
Hi Marcia,
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue! I'm happy to help troubleshoot and have a few clarifying questions to start.
- Can you please share what the error message says or upload a screenshot?
- Are you working from your local drive? Working from a network drive can cause erratic behavior.
- Is this happening with one specific project file or multiple files?
- If this is specific to one file, have you tried importing your slides into a new Storyline project?
If the issue persists, you can try to repair Storyline. If you need additional assistance, please let us know here or privately in a support case so we can investigate further!
Hello, and thank you for your response.
As I attempt to add or modify triggers on any Storyline file, I'm getting this Error Report message:
[cid:image001.png@01D9721C.02435C40]
I've uninstalled/reinstalled 360.
I've tried to rebuild the slide.
I've attempted to modify or add triggers to other Storyline files, and I get the same Error Report.
A colleague was able to make the change on his machine without issue.
Sometimes it closes Storyline altogether.
I expect it to be something about the build on my PC, but would appreciate any help you might have to offer.
Thank you!
Marcia