Forum Discussion
NEW IN ARTICULATE 360 TEAMS: Transfer Content
Today we released a new feature that’s just for Articulate 360 Teams: transfer content. Now it’s easy to maintain control of your content when team members change.
The new transfer content feature lets you transfer projects when users are removed from your Articulate 360 Teams account. You can transfer Storyline 360 team slides, Rise 360 courses and block templates, and Review 360 content.
Here’s how easy it is to transfer content:
We hope this new feature is helpful!
Hi everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look a little different, but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.
You have addressed a HUGE issue in our process. Thank you so much for this new release! :)
Already used this, very quick and simple :)
I'm so happy we could help! ☺️
Hi, we have a team member who is leaving, and he is being removed from the account, and his free seat is then being allocated to his replacement. His replacement would like to inherit his content. How do I do this, as I cannot transfer the content to a user who does not yet exist?
Please help!
Great question, Software License!
You can transfer Rise 360 content to any user or admin on your team. If the new person hasn’t joined your team yet, assign them to a user seat or add them to your team as an admin. When they accept your invitation to join the team, you can transfer content to them.
If you transfer content to an admin who isn’t assigned to a user seat, the admin automatically takes the seat vacated by the user you removed.
Let me know if that's helpful!
This helps a crud-ton! It was easy to send an e-mail and set him up as an admin, remove a seat, transfer content to the new admin, and automatically have that admin take that Seat! Thank you so much
So I have a question here. Maybe its a bug, I don't know...Is it possible to have Rise content maintain export settings when transferring content from one developer to another?
I ask because recently, I took over a few courses from an ID who left our organization. I know for a fact that the original courses were set up using SCORM 2k4/4th Ed. (I've already checked the zip files from a previous export) but when those courses were sitting in my account, the export settings defaulted back to SCORM 1.2.
Is there a better method of transferring a course from one developer to another while maintaining course settings? I realize this might be a small "nit" but in this situation, I've got quite a few courses that I've inherited and every single one of them needs to have the export settings reconfigured.
Hi Rob! Thanks for telling us what would make your work more efficient. I'll share your needs with the team, and we'll let you know if this behavior changes!
Due to a department amalgamation I will be becoming a member of a new team. How can I transfer my content from my old team to my seat in the new team?
Hi David!
Will you be using the same email address on the old team and the new team? If so, follow these steps:
- Ask your team admin to remove you from the original team.
- When the admin sees this prompt, choose the third option, Do Nothing.
- Now the admin of your new team can add you to a seat using the same email address.
- Once you're on the new team, you'll have full control of their Rise 360 courses and Review 360 projects again.
Let me know if you run into any snags along the way!
I have a related question. I have a deadline today and I need to publish a group of courses. The "owner" of the courses is unexectedly out of the office for extended medical leave. I do not have the correct permissions to copy or publish the files. We do have teams. Is there a way for someone internal to transfer ownership of the courses to me?
Thank you!
Hi there Carrie!
I know you're under a tight deadline, so we'll get you sorted out! I'm opening a case for you, so be on the lookout for an email from me soon.
Can the team admin can check all the other members area working, projects that they are doing now. This feature will help the team admin on the details project status they are doing with their team licence..
Hello, SibaPrasad. Currently, the team admin doesn't have this view over other team members' projects. We're looking at other ways to improve team management, so I'll make sure this discussion is updated with changes!
