Forum Discussion
NEW IN RISE 360: Closed Captioning
We’ve just released a powerful new feature in Rise 360: closed captioning. Now you can upload closed caption files to videos to make your content more accessible.
It’s easy to add closed captions to your Rise 360 courses. Just click Edit and select Manage captions in any block that showcases a video. Select the language, and then add your file. You can add as many languages as you like.
We hope you love this helpful new feature!
Awesome!!!!
FINALLY! Thank you
Glad it's finally here. Thank you!
I was able to upload the file but the captions don't appear
Users have to roll over for the player opens to show. Click on CC and choose the language.
For me this is an issue. I need to have the option that a default Caption language is already showing?
I do not need a single video to have multiple languages, only the one as we publish individual courses per language. At the moment I add Captions in different languages in Camtasia and import the video into Rise with the language subtitles already embedded.
It would be a good option to show a particular language when the video plays?
I am the same. I would like to set a course as a default language and have the cation turned on as default so they can turn it off if they would prefer. I cant have a heap of different languages in one as the activities will not reflect those languages.
Hi Kathy!
Do you see the CC button in the video player? If so, do the captions appear when you click that button and select a language?
If you're still having trouble, please send us your Rise 360 course Share link by clicking here. We'll get you back up and running!
Yes the option for cc appears and the option in Spanish (which is the vtt file I uploaded) but when I play the video, even though the option is selected, the captions do not appear. I have sent a link to the course through your customer service link
Can closed Captions be added to Audio files also?
Hi Darren,
Closed captions will appear only when the learner selects a caption language from the CC button. There isn't a way to turn the captions on by default.
Also, closed captions can be added to videos only, not to audio.
When will CC be available for audio?
Seconding this request. Would be nice to have captions with MP3 audio blocks. Not sure we can call those compliant otherwise.
Fantastic!
AMAZING!
Thank you so much!! Perfect!!
We don't have closed captioning for audio right now, but we'll let you know if we add that feature in the future!
I see that closed captioning is not available for audio files as of this initial post a year ago. I am wondering if it is possibel to do now?
Thanks!
Thanks for checking in, Jamie. While that's not an option right now, we will post an update here if we add that feature to Rise 360 in the future.
Love this new feature - but I have one problem, as I try to upload Norwegian subtitles, we get a big "?" on the special letters, like in the picture: Ø, Æ, Å being the special letters.
Despite having selected Norwegian as a language in Articulate Rise.
In the Webatt text file, the letters display as normal. Anyone able to help here?
