Forum Discussion
NEXT button on question slide not working on revisit
I'm having issues with the NEXT button that appears on a question slide when a learner revisits the slide after submitting.
As with your typical question slide, after the learner clicks SUBMIT, if they return to the slide it now has the PREV and NEXT buttons. On this activity slide, the PREV button works fine, but then when the learner wants to move forward again, the NEXT button does nothing; it's not linking to the next slide.
If I manually add the NEXT button in so it appears next to the SUBMIT button, then it works just fine; however, I don't want the NEXT button to appear when they first come to the slide to complete the activity.
All other question slides in the course are working properly; it's just this one that refuses to link to the next slide. Does anyone have any ideas how to fix this?
OK so I had this exact same problem after all of these years in Storyline 360. My question was the final slide in a scene. I wanted to finish the scene, and jump back into the main menu (another scene/slide). If people revisited the section/question slide, they got stuck in a dead end.
The way I configured this:
Set back, next and submit buttons to be active from the slide properties.
On the question slide base layer, set next to hidden when timeline starts.
Then on each of the final feedback layers (correct, incorrect NOT try again), I set up a few triggers on each layer.
Change the state of submit to hidden when the user clicks "Continue" or whatever your feedback layer button is.
Change the state of next button to normal when the user clicks "Continue" or whatever your feedback layer button is.
MAKE SURE to make these new triggers come BEFORE the trigger for your continue button to advance to the next slide
I also added that next blank slide, set the slide to advance to the menu screen location when timeline starts
Be sure to go into your course menu in the player properties and remove the blank jumping slide from your course menu.
This way, when the user revisits a section or a quiz, the next button is active, they can't change their answer (they had enough tries from the 'Try Again'/attempts settings that were dodged on that question layer feedback). The next pops them out to the redirect to the main menu.Exhausting workaround, but I hope this helps someone else next time!
Hello,
I have the same problem with a question in the last slide of a chapter.
Is there afix since Lindsay's workaround?Hi Mougin,
Thanks for reaching out!
Since this is an older post, can you share a bit more detail about the issue you're experiencing? If you're comfortable sharing your project file, I'll be happy to take a look to investigate what's going on! You can upload it here or privately in a support case.
So, the issue is... If the last slide in a scene is a quiz slide, the next button does NOT work when you set the next action in a response layer.
ALSO. I have disabled the next button in the slide properties and when revisiting. But the NEXT button shows up and is non-operational when revisited.
I would like the NEXT button gone when disabling in properties.
I could set the button to hidden with trigger. But hey, it should work logically.
Hi Earl,
Happy to help!
Quizzes not redirecting to a new scene when placed at the end of a scene is expected behavior since the default triggers associated with the 'Continue' buttons in the feedback layers are 'Jump to slide' ones and not 'Jump to scene'.
As for the second point that you raised, I tried recreating this in a new project file wherein I disabled the next/previous buttons for a slide and then revisited it, and I was unable to replicate the behavior you described. I've attached a copy of my file so you can check to see if I built it correctly enough for the issue to be observed.
Since the issue might be file-specific, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
Hi Jose! Thank you. What I would like to solve for:
NOT have the NEXT button Reappear when revisiting a quiz slide.
In the slide properties, we disable the NEXT button in the slide navigation controls and when revisiting. The next button shows back up when revisiting, even when disabled.
FYI: I tested enabling the Next button and set a trigger to hide it; that works to stay hidden.
Our quiz slides are a bit customized.
We use a custom submit button on the slide and disable the player submit button.
We navigate to the previous slide with the player's previous button and use triggers on a continue button in the correct/incorrect feedback layers. I know it is a bit wonky but that is what client requested.See attached for how we utilize a quiz slide and how we navigate with it.
This is to show how the NEXT button shows back up and is non functional when revisiting.Again. We do not want it to show up. Or if we can set a trigger or a way to navigate with it.
Any feedback, hack, workaround, or setting is welcome, and we would love the NEXT button to stay HIDDEN when we choose so in the properties.
*BTW: We are using Troy S. blank slide trick at the end of a scene with a quiz and we use the hide the NEXT button to solve for.
Hi Jose, Thank you. Yes, we do that also. But would love the properties to act accordingly so we do not have to. So, if you disable next/prev in the slide properties it should stay disabled. We seem to have to custom code for different slides especially Question slides. And we are still relegated to adding a blank slide because when a Question slide or Q Bank is last in the scene the next button does NOT work when it reappears by default. TY>
Hi Earl,
I think some triggers in your project are causing the triggers to appear after they've been purposely hidden. Would you mind making a quick Peek 360 recording of the behavior you're seeing so I can review the triggers in the project files that you shared?
https://360.articulate.com/review/content/843fcfb0-7d93-40f4-9ba7-50259b659d46/review
Next button reappearing and NOT working. Do not want to reappear. If it does it should work. FYI If I add a blank slide after quiz slide the NEXT button will work. But I don't want text to reappear at all (preferably).
TY> Hope this helps.
