Forum Discussion
"Pause timeline on This Layer" pauses the timeline on every layer.
Hi, has anyone else run into this issue?
I have two layers, both have objects with exit animations, I pause their timelines before we reach those exit animations. When I click a button to show the other layer, whilst one is already open, it pauses both of them.
Any help would be much appreciated.
Hi Luke! I do not have an update at this time as it is still in the hands of our QA Team. I will add a note so that the team is aware of more user impact.
Ah yes; another thread showcasing the excellent support for Articulate. Good job fixing the bug! Oh wait...
Still (bar none) the best support of any development tool that I've ever used, and for being a version 2 product Storyline (current bugs and all) is still by far my preferred tool to use. Find me a better tool with better support...
I think it's a very hard to quantify objectively. For me, so far, every time I've had an issue with Storyline 2; I've found year old threads, like this one, with people having the same problem as me. I could try inquiring support personally, but after reading a thread like this, I really don't have the motivation.
Hi, I am running into this issue with the Pause This Layer causing other layers to be paused as well which should not happen and it is a problem for me. I need to be able to allow other timelines to continue to run when I pause one timeline - that is why I used this feature. Obviously the "Pause This Layer" command does not work correctly and has not for sometime. If anyone on staff is monitoring this, can someone please look at this and provide a fix for this bug? I would really appreciate it. Can we move this up the priority list since it is a feature that just isn't working. I have attached a simple example of what I am running into.
Richard, here's the work around, with one trigger.
Thanks, Richard Hill, for offering up your sample workaround!
Thanks for sharing Richard. It is to good to know users impacted.
Thanks so much!
Thanks so much Richard for your sample. Unfortunately, this won't work for me. I need to be able to pause a timeline on a particular layer using a cue point within that timeline after it plays for a while without pausing other layers. So in the PauseTimeLine layer in the example you sent me, there will be multiple pause points using cue points. If you try that in this example, the loop layer will stop. This technique here, where it pauses when the timeline starts and the main timeline restarts it would be great for applications but not in my case.
Thanks for popping in to share Luke :)
It would be more impressive if it was rolled out for Storyline 2 as well.
Hi
This issue is present in Storyline 360 - latest version installed. When pausing the main timeline using a Cuepoint the timelines on all layers also stop. The only workaround I have found is to resume the timeline on the desired layers with another slide trigger, setup as when the main timeline reaches the same Cuepoint that paused the timeline resume the layers.
Makes managing and updating complicated setups really painful.
Can you ask your QA team to give us a detailed response to the question 'What is the current status and road map for this specific issue' - without any ambiguous answers please - direct and to the point - even if the answer is 'we haven't had the time and its low priority, expect another year'.
Would expect at least that when I just paid you $1000 to use the software .....
Cheers
Hi Mark,
If you're still running into this issue in Storyline 360, we'd love to take a look at your project. Can you reach out to our Support Engineers and share a copy of it?
Hi Ashley, I'm working in Storyline 360 and experiencing the same problem.
The only workarround for this bug that worked for me, is the following.
Is not the ideal, but works.For example.
If you stop the main timeline on a specific time or cuepoint, you have to place a "Resume timeline" for each layer you need to keep playing.
This works. Simply add a Resume Timeline in the same trigger on the main timeline immediately after the Pause Timeline. I thought it would hikkup with an audible micro-pause but it doesn't. STILL, @Articulate can you fix this? It's been at least 6 years.
