Pausing timeline when pausing a video

I certainly understand Marina and it is something we have shared with our product team as I mentioned, and you can see some ideas on how other users have worked around it in this thread. 

Is it possible to change the settings on the video so that it pauses in the current frame instead of going somewhere else?  I guess I'm just not sure what is happening, otherwise, I would continue searching for a way to work around it.  It seems like other people have been successful at annotating their videos in storyline, adding shapes to point things out during a narration), and I was just wondering how they did it since I assume they would have the same issue.  

For example, I found this video online.  The author inserted different shapes into video in his tutorial.  It looks like he did it in storyline, but I am just not sure how.  Any tips?

Thank you,

Marina

Hi Marina,

Thanks for sharing the link here. I can't say for certain that the whole video was created in Storyline (kind of the joy and beauty of Storyline, you can make things look however you want!) but I know the timeline preview is something that users have reported inconsistent results with and that's the element we've shared with our QA and product team to look at how to improve. In the meantime you may want to look at if any other programs are open and causing an overall memory issue - as I know other users have shared that having a lot of programs running in the background can make Storyline run slower. 

Putting the transparent box is an annoying work-around...this is still an issue in Storyline 3. Any reason why this hasn't been resolved?

Hi Jamie,

The video controls timeline is separate from the player seekbar, so the video controls pause button will not pause the player seekbar.

Could you turn off video controls and have the learner use the player seekbar to control the video?

I don't know if there's a better thread for this, but the issue I'm having is not necessarily that users are pausing my embedded media, but that they're switching tabs, which for some reason paused the MEDIA but does NOT pause the timeline. So if they switch tabs, the video pauses, the timeline continues, and then when it reaches the end (or any triggers with cue points), they fire off and possibly move onto the next slide.

I saw elsewhere that we cannot turn off the "pause while not on active tab" feature, so I'd love to know if there's another solution to this problem.

Hello, Greg. Happy to brainstorm ideas!

Do you have your Slide Advances: property set to Automatically or By user?

If By User, a slide will not automatically advance until learners interact with it. If Automatically, how slides advance is based on it reaching the end of the timeline.

Also, would you mind sharing a sample file so I can get a clear picture of your current setup? Since this is a public forum, you can import the slides into a new Storyline file. Then, remove any private information and attach that file in a new reply here.

Let me know, and we'll explore further from there!

Hi Melanie,

Thanks for sharing your workaround with the community! I understand how frustrating this can be especially when you're on a deadline. We are still tracking this issue, so I'll share your comments with our development team. I've linked this discussion to the case and will be sure to post an update here with our progress.

If you need further assistance in the meantime, please let me know. I'll be happy to help!