Forum Discussion
Player dialogue boxes appear as a blank screen
Hi everyone
We've experienced this issue for sometime now when learners are viewing Storyline 3 SCORMs via an old version of Totara. We're now using Storyline 360 via a new cloud based LMS, but st...
Hi again Lauren
I've uploaded an example SCORM to SCORMcloud - the issue is replicated there too (screenshot attached "Resume error 1"). Again, the prompt is actually there- if I hover in the right place it's clickable- just completely invisible...
I also tried accessing our LMS via Chrome rather than Edge. The issue was replicated again (Resume error 2- attached).
I have also attached an image of what i expect to see/ have seen in the past ("As dialogue box should be"- attached).
Would appreciate your help as it's driving me mad!!
Cheers
Sarah
Hello Sarah!
Thanks for the update! I've opened a case on your behalf with our Support Engineers so they can provide additional troubleshooting steps. You should've received a confirmation email that includes a private upload link. It would be helpful if you could upload your .story file for testing.
You'll hear from their team shortly!
