Forum Discussion
CaymanPersichin
7 years agoCommunity Member
Preview Crashing
I'm new to Storyline, but have now installed and reinstalled 3 times and I cannot preview without the program crashing (see screenshot).
I'm running on a Surface Pro 4....any suggestions?
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CarynDeBuck
7 years agoCommunity Member
We are experiencing the same issue where the software crashes when we try to play the timeline on a specific slide, but it doesn't happen for everyone, only one user which makes me think it's a software or operating system issue versus a file issue (file works fine on my machine). She has run the most recent update and still has the same problem so I'm at a lose as to what to try next to solve her issue.