Forum Discussion
PHOEBEFORTUNE
4 years agoCommunity Member
Preview not working 360
Hi, since the update yesterday I have been unable to preview a piece I have been working on in 360. It will allow me to preview individual scenes except the assessment scene, at which point it just buffers. Which is what it does if I try preview the full module.
- RenGomezStaff
Hi Phoebe,
Thanks for sharing your experience. It seems like the assessment scene is the trouble here as you can preview all other scenes.
A few items to look out for are any unassigned triggers or corrupted items within the assessment. A couple of tips to try:
- Preview each slide in that scene to see if one stands out as the culprit.
- Import that scene into a blank file and see if any slides are erratic.
Our support team can also lend a hand if you're able to share your file!